How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Billy Your Own Question

Billy
Billy, HVAC Technician
Category: HVAC
Satisfied Customers: 20171
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
12672042
Type Your HVAC Question Here...
Billy is online now
A new question is answered every 9 seconds

I have a Trane XL 1200 heat pump manufacture date of 5/96.

Resolved Question:

I have a Trane XL 1200 heat pump manufacture date of 5/96. The heat pump stopped blowing hot and cold air so we called in our HVAC service and they said the compressor went out. The initial quote for replacement of the compressor was $3600.00. The justification was that they do not manufacture the compressor anymore because of the emissions these older units produce. They suggested that we get a quote for a new heat pump. Is this really the price for a new compressor or am I getting the old sales run around? I tried to research online for a new heat pump for my unit and could not find any pricing for one. Please help
Submitted: 1 year ago.
Category: HVAC
Expert:  Billy replied 1 year ago.

Hello,

I am afraid you are getting the "run around".

The compressor is still made and the refrigerants still available. This is a case of raising the repair price to make a new unit look better.

Matter if fact I could just about replace the entire unit for that price.

I would call another company for a second opinion.

If you acquire more info along the way let me know as I am available for follow up for 30 days.

Billy

Customer: replied 1 year ago.

What would a actual price I should be satisfied with of being quoted on a replacement of the compressor?


 


The HVAC company scheduled another appointment for tomorrow to quote us on a new unit. Should we cancel this appointment and have another company come out and quote us the compressor replacement?

Expert:  Billy replied 1 year ago.
I apologize as I did not know you responded until just now.

The compressor is aprox $800
Labor would be 5 hrs X $80 hr

so we are at $1200 for parts.

If refrigerant is needed less than $200

So around $1400 total....now lets add a contingincy of taking longer or more material and add another $200....we are still at $1600.

I would get a another compressor replacement price. Many contractors just want to upgrade instead of repair.

Billy

Billy, HVAC Technician
Category: HVAC
Satisfied Customers: 20171
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Billy and 2 other HVAC Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
< Last | Next >
  • http://ww2.justanswer.com/uploads/SE/ServiceTechRus/2012-6-7_2119_056.64x64.JPG gotoman for ac's Avatar

    gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    3888
    Retired HVAC/ Electrical & Boiler contractor. Industrial
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    HVAC Technician

    Satisfied Customers:

    3132
    35 years experience, HVAC
  • http://ww2.justanswer.com/uploads/RY/Rygis20/2011-5-7_3143_DSC5324.64x64.JPG Matthew's Avatar

    Matthew

    HVAC Technician

    Satisfied Customers:

    1994
    14 years experience in the HVAC field of service, installation, Manual J & D calculations
  • http://ww2.justanswer.com/uploads/KE/kentguidry/2011-9-26_214316_0059.64x64.jpg Kenton Guidry's Avatar

    Kenton Guidry

    HVAC Technician

    Satisfied Customers:

    962
    12 years install/service experience.
  • http://ww2.justanswer.com/uploads/solarman1947/2009-12-13_223915_phpkKBcXq_c2PM.jpg Rick Ridley's Avatar

    Rick Ridley

    UK Heating Engineer

    Satisfied Customers:

    871
    Retired But have had 30 years on the tools, Ex CORGI
  • http://ww2.justanswer.com/uploads/Ironheadfan/2009-12-18_222416_pump_005.jpg Tom's Avatar

    Tom

    HVAC Technician

    Satisfied Customers:

    770
    16+yrs HVAC/R service. Residential Commerical Industrial
 
 
 
Chat Now With A HVAC Technician
Billy
Billy
HVAC Technician
20171 Satisfied Customers
Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics