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What is wrong with our air conditioner? The fan is working,

Answered by:Allhvac
HVAC Technician
Positive Feedback: 100.0 %
Accepted Answers: 14

Customer Question

What is wrong with our Air Conditioner? The fan is working, but no cool air is coming out. So far we have reset the thermostat...the compressor and fan came on, but no cool air...temp is 77.

Optional Information:
Brand: honeywell
Type of HVAC: Air Conditioner

Already Tried:
reset thermostat and waited 10 minutes...is thermostat broken?

Submitted: 290 days and 6 hours ago.

Category: HVAC

Value: $30

Status: CLOSED

Accepted Answer

Expert: Allhvac replied 290 days and 6 hours ago.

Allhvac : Good evening, i need some more infomation,

Allhvac : is your indoor fan runnning?

Customer :

yes

Allhvac : You said that the outdoor unit is running, can you tell if the compressor is running?

Allhvac : The thermostat is working ok as long as you set the unit to cool and both the outdoor unit is running and the indoor is running

Allhvac : Have you seen ice on the suction line while the compressor is running(suction line is the larger copper tubing on the coil, or by the compressor)

Customer :

we can hear the outside machine operating and see the fan turning

Allhvac : when you put your hand over the condensing unit do you feel hot air coming out of it

Allhvac : Well there are two things that might be going on, !. the system compressor is running ok, but its low on refrigerant, or the Dual running capacitor is bad for the compressor so the fan is running but the compressor is off

Customer :

not hot air

Allhvac : or the compressor is bad

Allhvac : the running capacitor might be bad

Allhvac : can you open the outdoor unit?

Allhvac : Be carefull there is high voltage on the outdoor unit 240Volts

Customer :

I can open it by removing a few screws. Should we we hire a tec to come to our house?

Allhvac : Yes I would highly recommend it

Allhvac : It will end up bieng one of these issues, Low refrigerant(R22 or R410A), bad dual running capacitor

Allhvac : or bad compressor terminals

Allhvac : as long as the compressor is good, running capacitor is an easy fix

Customer :

ok Thanks we will hire someone to come to the house.

Allhvac : is there anything else i can help you with tonight?

Customer :

no thank you

Allhvac : thank you

Expert Type	HVAC Technician
Category:	HVAC
Pos. Feedback:	100.0 %
Accepts:	14
Answered:	6/28/2012

Experience: I'M A NATE CERTIFIED, EPA CERTIFIED HVAC SERVICE TECHNICIAN.

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