Hello, my name is XXXXX XXXXX X will assist you today
The first thing to do is check your breakers to the outside unit.
they were never off, I flipped them off then back on.
If the cooling coil is above a ceiling, you should have a safety drain pan that would be visible, it mounts under the cooling coil. This pan may have water in it and a float switch cuts the unit off.
The outside unit is on the ground.
the cooling coil should be by the indoor fan
do you have gas or electric heat?
the drain pan is dry, the heat is gas.
we can take the cover off the outside unit and check the contactor if you would like
It's a Trane XR13, is it the corner panel that has the tubing running in and out?
yes, it should be just above the tubing. I will put picture up of a contactor for you
note hte divider in the middle with a plastic piece on each side.
these are the contacts, they are spring loaded, low volts to this contactor pulls these contacts down to turn the unit on.
you may have only 1 contact points instead of 2, thats ok
if they are not pulld down or in, with a screw driver you can push down on this piece of plastic.
the unit should come on
If they are already down, there is another electrical problem inside the unit.
if they are already pulled down, there is another electrical problem inside the unit.
Be careful, this is 230 volts
please advise of what you find.
i think they are down.
you can push on them and it wont hurt anything if you need to.
Can you look around inside that compartment and see if any wires look burned?
Also look at the capacitor, does it look burned or swollen?/
everything looks good in the area, the arms are definitely down
okay, nothing out there runs?
then I am thinking either the capacitor is bad or we don't have 220/230 volts to the unit.
a capacitor can fail without swelling.
would you happen to have a volt meter?
then please double check the breakers. It will be a double breaker. turn them hard to the off position and then turn back on
It is probably a 30 or 40 amp breaker
there is a small hum and vibration coming from the AC after flipping them, but its not turning on.
that could be the compressor running without the motor coming on
the contactor also has a slight humm sometimes also
lets turn the breaker on and see if you can feel heat coming from the unit.
If you need further assistance, please let me know, Ron