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water heater pilot keeps going out after i light it....thought it was thermocouple replaced it and still does it
Optional Information: Brand: Bradford/white Already Tried: replaced thermocouple
Hi my name is XXXX, X will do my best to help with your problem
How old is this water heater?
It was put in my new home in 2005
Is the Thermocouple in the pilot flame?
and i take it this is a sealed burner
with an click ignition for the pilot
It seems there is a problem with the chat hanging im going to switch to the q and a format to see if that helps us
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yes
yes So what happened Gary? are we still connected ..?
Since its a sealed burner, there should be a screen skirt around the heaters base remove this and clean it (some guys dont put them on so you may not have one) also since you changed the thermocouple you have been in the burner compartment. you need to clean the air intake vent inside the burner compartment. this is where the heater gets its combustion air from. its a vent in the base of the heater (fins) just under the burner. clean and if you can vacuum this, use a brisel brush to clean. if this becomes blocked it will be starved for air. If this does not work and your sure the thermocouple is in the pilot flame it would be a bad gas valve. on the heater there will be a phone number to call, call this number and they can check to see if you heater is in warranty still which if it is they will next day parts to you for free
Experience: Certified HVAC Universal Technician,Lic plumbing contractor