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Tom, HVAC Technician
Category: HVAC
Satisfied Customers: 770
Experience:  16+yrs HVAC/R service. Residential Commerical Industrial
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I am having problems with my Edenpure A3705 not turning on.

Resolved Question:

I am having problems with my Edenpure A3705 not turning on. Doesn't matter which outlet it is in, none of the breakers are tripped. I keep the back air filter clean regularly.

Just wondering if there is anything I can do to get it going again.


Thanks,

Kevin.
Submitted: 2 years ago.
Category: HVAC
Expert:  Tom replied 2 years ago.

Tom :

Sorry you're having trouble.

Tom :

I'll do my best to help and opt out of the question if I cannot.

Tom :

Did the air get restricted through the inlet grille for any reason?

Tom :

Does anything on the control panel light up at all?

Customer:

The air filter in the back was a little clogged up but I cleaned it out, and no lights on the control panel light up.

Tom :

Hi,,,

Tom :

Sorry I missed you online.

Tom :

I've never actually worked on one of these..but checking Edenpures' parts list...there appears to be a small control fuse on the PC board. Possible something zapped that fuse.

Tom :

Other than that..there probably isn't much as far as 'repair' that can be done short of replacing components like the control board.

Tom :

If you're adventurous you might try taking it apart and see if the fuse appears to be blown. I cannot tell by their pic if it's a simple plug in type...most furnaces nowdays use an automotive type plug in fuse...

Tom :

Although from the pic it appears to be an odd amperage fuse. Something like 1.8 amps. But it would be the place where I would start if it were mine.

Tom :

http://www.edenpurepartsstore.com/edenpure_gen3_1000?b=1

Tom :

Sorry my link didn't work just right...you'll have to copy/paste into your toolbar

Customer:

I'll check into it real quick. thanks.

Tom :

No problem!

Tom :

IF yours is just like the photo..it's the blue object in the upper right part of the board near the terminal strip

Tom :

sorry..upper left

Customer:

Wow, you wouldn't believe the amount of screws in this thing.

Tom :

Ahhh isn't going to fall apart huh?

Customer:

Well, it's not the fuse

Customer:

I think it may be the power transformer

Customer:

it's a little brown on one side

Tom :

Ahh that would do it also

Tom :

I googled parts...there seems to be alot of parts dealers for Edenpure with a pretty wide range in price...

Tom :

did you locate the fuse?

Customer:

Yea, it's a 250v 1.6a

Tom :

Do you own a volt meter?

Customer:

Yep

Tom :

you could connect the transformer to 110...and check output...

Tom :

It should be around 13 volts output

Tom :

Unplug it from the board and just check the transformer output

Tom :

That would tell u if it's good or bad

Customer:

That's about 30 more screws lol

Customer:

I'll check it out quick

Tom :

OK...!

Tom :

I may have to leave after awhile...but I'll check back in later this eve if I miss you.

Tom :

Did the fuse appear ok?

Customer:

should I put it on dc 10 50 250 or 500?

Tom :

AC

Tom :

AC 50..it will probably peg 10 if it's any good

Tom :

The transformer is simply knocking voltage down from 115 to 13 - 14 volts...no DC conversion

Customer:

I got good power on everything

Tom :

Well that's good...

Tom :

did you check the fuse?

Customer:

green = ground, black = hot, white =?

Customer:

Yea I checked the fuse

Tom :

white is neutal...assuming you're talking about the 115 volt line side?

Customer:

Yea

Customer:

from there I traced on back

Tom :

What was the output voltage on the transformer?

Customer:

Around 12.75

Tom :

No lights on the board?

Customer:

As in the LEDs?

Tom :

yes

Tom :

is there a power light normall?

Tom :

normally

Customer:

None light up

Customer:

Yea, there is a power light

Tom :

Power to the board...good fuse..no lights....

Customer:

No dark spots on anything on the board either

Tom :

I would have to guess....(sorry no hands on experience) that the pc board died.

Tom :

Yeah..sometimes those things die with no visual clues.

Customer:

That's what I was pointing towards =/

Customer:

Good thing it's only a $40 board

Tom :

Well at least you know it's not the transformer

Tom :

True..

Tom :

really..not much else in there on the control side that could cause it.

Customer:

The transformer would've been cheaper haha

Tom :

What does a whole unit run?

Customer:

Paid around $300 for it about 4-5 years ago

Customer:

Was not worth it.

Tom :

Wow..that's quite a bit...

Tom :

Guess you'll have to evaluate if it's worth it to try and repair

Customer:

"Lower your bills!" Lowers the propane bills, skyrockets the electric

Tom :

Yes...halogen lights are not cheap to run

Tom :

they make tons of heat...translated..your meter spins

Customer:

Right. Luckily I'm on a shut off protection plan because I'm paying my fiance's way overdue bill. So I'm only paying $140/month until that's paid off

Customer:

That's why I'm using the Edenpure right now

Tom :

I can relate..!

Tom :

Sorry it died on you..

Customer:

It happens

Customer:

For what it's worth, I would never recommend this thing

Tom :

i'll remember that!

Tom :

It doesn't look like it would put out that much heat

Customer:

Yea, It really doesn't heat the sq footage they claim it does

Customer:

I'm pretty damn sure my living room isn't 2,000 sq foot, and It has a hard time keeping that warm

Tom :

Wow....

Tom :

That does sound like a big claim

Tom :

Wouldn't cut it here in Iowa..!

Customer:

Doesn't in Michigan either

Tom :

I'm sure. ...

Tom :

Looks like you may need a space heater

Tom :

Well..good troubleshooting....looks like you've gone about as far as you can with it for now.

Tom :

Anything else I can do for you?

Customer:

Yup. Thank you very much for the help

Customer:

Nope, I think that'll do it

Tom :

No problem....you're welcome!

Customer:

Have a wonderful day, Sir!

Tom :

An accept is appreciated if I've been helpful!

Tom :

you too!

Tom, HVAC Technician
Category: HVAC
Satisfied Customers: 770
Experience: 16+yrs HVAC/R service. Residential Commerical Industrial
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