How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask M Oglesby Your Own Question

M Oglesby
M Oglesby, HVAC Technician
Category: HVAC
Satisfied Customers: 2038
Experience:  Universally Certified HVACR Technician
27079509
Type Your HVAC Question Here...
M Oglesby is online now
A new question is answered every 9 seconds

I want to reset my White Rodgers thermostat and start from

Customer Question

I want to reset my White Rodgers thermostat and start from scratch. (Model 1F90W-51) I read the manual and cut the power to the unit and then took out the batteries for 5-10 minutes (manual said 1 minute) but then when I flilpped the fuse it still has my old defunt programing. For some reason it's not holding the time and no matter how many times I set the program to 70 degrees 24/7 it somehow is going to 64 degrees in the eve / night. There is also a hold that keep popping up and overriding my program. I live with my grandma and it get's so cold in here.
Submitted: 2 years ago.
Category: HVAC
Expert:  M Oglesby replied 2 years ago.

M Oglesby :

The reason the thermostat is going to 64 in the evening is because it is programmed to do so.

M Oglesby :

You will have to go in and change the set temperature for all of the times.

Customer :

I do that but my progam I am setting is not sticking even though I'm clicking "run program" after setting it as I wish it to be.

M Oglesby :

You hit the program or set button; A time should come up along with a temp. use the arrow to set the temp to 70; Then hit the program button again. another time will come up along with a temp. set the temp to 70; Repeat this process until you have all of the times and temps changed to 70

M Oglesby :

Are you changing all of the times?

Customer :

Can you call me?

M Oglesby :

It is not permitted by site regulations.

Customer :

Yes. I am updating everything that is not as I want it.

Customer :

Some I'm not changing because it is correct

M Oglesby :

If it is not holding the program that you set, then this thermostat is damaged.

M Oglesby :

You will have to replace it.

Customer :

I want to reset it and program from scratch. cut the power with the fuse box and removed the batteries for 5+ minutes which should reset it and yet it still goes back to the wrong program.

M Oglesby :

That is normal. It will always reset to the default program.

Customer :

Is there a manual way to reset it

M Oglesby :

But it should allow you to change it. There is no manual way to reset it.

Customer :

It is not the default program but my screwed up one that has hold in there that shouldn't be there.

M Oglesby :

This thermostat is damaged.

M Oglesby :

When you remove the batteries, do the screen go blank?

Customer :

The hold button should stop when the run program button is pressed but somehow it is set within the program and reverts to a low temperature that we don't want?

Customer :

Yes the screen goes blank

M Oglesby :

This thermostat is internally damaged on the circuit board. It cannot be repaired.

Customer :

Right now I took the batteries out and then cut the power to the unit by flipping the fuse trying to get it to go the default settings so that I could reprogram but it doesn't work.

M Oglesby :

Is this a heat pump system or straight a/c with gas heat?

Customer :

not sure...Heater is gas I beleive and we do have an AC unit on the front porch.

M Oglesby :

Straight a/c with gas heat.

Customer :

I guess so...

M Oglesby :

I advise you to go to home depot and get a replacement Honeywell thermostat non programmable for $25

M Oglesby :

They are very easy to install.

M Oglesby :

Please hit ACCEPT if you are satisfied with this service. Thanks!

Customer :

But why would you want a non-programmable?

M Oglesby :

Because it is best to leave your thermostat on one temp. This is the most efficient way to use a thermostat.

Customer :

Does that work with the base that's on the wall or does that have to come out. I'm obviously not an electrition...

M Oglesby :

You will have to change the base, but it is not difficult at all.

Customer :

We do use it at one temp but it has a filtration system attached runs off of the program.

M Oglesby :

OOOh

M Oglesby :

In this case, I advise you to have a tech come out and replace this thermostat.

M Oglesby :

The thermostat is definitely gone bad.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
< Last | Next >
  • http://ww2.justanswer.com/uploads/SE/ServiceTechRus/2012-6-7_2119_056.64x64.JPG gotoman for ac's Avatar

    gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    3888
    Retired HVAC/ Electrical & Boiler contractor. Industrial
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    HVAC Technician

    Satisfied Customers:

    3132
    35 years experience, HVAC
  • http://ww2.justanswer.com/uploads/RY/Rygis20/2011-5-7_3143_DSC5324.64x64.JPG Matthew's Avatar

    Matthew

    HVAC Technician

    Satisfied Customers:

    1994
    14 years experience in the HVAC field of service, installation, Manual J & D calculations
  • http://ww2.justanswer.com/uploads/KE/kentguidry/2011-9-26_214316_0059.64x64.jpg Kenton Guidry's Avatar

    Kenton Guidry

    HVAC Technician

    Satisfied Customers:

    962
    12 years install/service experience.
  • http://ww2.justanswer.com/uploads/solarman1947/2009-12-13_223915_phpkKBcXq_c2PM.jpg Rick Ridley's Avatar

    Rick Ridley

    UK Heating Engineer

    Satisfied Customers:

    871
    Retired But have had 30 years on the tools, Ex CORGI
  • http://ww2.justanswer.com/uploads/Ironheadfan/2009-12-18_222416_pump_005.jpg Tom's Avatar

    Tom

    HVAC Technician

    Satisfied Customers:

    770
    16+yrs HVAC/R service. Residential Commerical Industrial