Heatilator says that if after repeated triggering of the ignition button the pilot does not light,Verify your gas is on and the gas pressure is right,check the gap at the electrode and make sure the gap between electrode and pilot is 1/8 inch.If still does not night, you need to replace the ignitor
If you are controlling the unit with a remote thermostat, disconnect the wires at the thermostat and touch them together.If ignitor lights by touching wires together, replace the thermostat
how much for the ignitor and where to get it?
The unit was installed by the builder. It just turns on by the wall switch. I don't believe there is any thermostat installed.
The ignitor should have a number on it If so, you can Google the part number to find online.Or you can Google Heatilator replacement parts.
Do you hear the ignitor clicking?
no sounds what so ever.
The builder left no manual for this unit. I believe I should be able to get a manual online, and diagrams?
You do have the gas control turned to ON and not Pilot dont you?
Have you tried jumping the switch at wall?
jumping? touching the two wires together? no I have not
I will try that right quick.
nothing. no sound, no ignition.
It sounds like ignitor is bad
Is there a control module in fireplace
Control Module? The wires run from the wall and end directly in front of the pilot switch.
Some have a module tah allows remote control of the fireplacee
I have only the wall switch to turn the unit on and off.
I was looking for a manual. but havent found one
What series is it and about how old?
I am not finding by model number
It is ten years old. I don't know what series it is but here is the info I was able to get Serial # XXXXX model GNDC36
It might be hard finding the manual on one that old
Should I just get a new one? There site doesn't even list it anymore. I am under the impression this is the most basic (shitty) model. Love builders
I didnt see it listed either.I am suspecting the ignitor itself, but hate not being able to look at a manual, tom make sure there isnt a fuselink oe internal control that could be bad
okay. I am going to search for some diagrams that might help diagnose this. If not I'll just have to get a new one. Thanks for helping. Have a great Thanksgiving.
It is undobtly a dsicontinued model. The only honest answer I could provide, would be have you contact Heatilator or one of theri dealers to see if part is available and if there is a way to get a manual