How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7833
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
23932409
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

I am not getting 24 volts at my thermostat. drain is good.

Customer Question

I am not getting 24 volts at my thermostat. drain is good. where do i find the 24 volt transformer and fuse. it's a trane xr13
Submitted: 5 years ago.
Category: HVAC
Expert:  Phil replied 5 years ago.
All work to be done by licensed professional. WE KEEP GOING UNTIL YOU ARE HAPPY. . I come and go. Be patient. This is step ONE.

Hello, find where the thermostat wires land inside the unit, you will have to lift off the service panel near where the thermostat wire comes out of the ground and goes into the unit, there will be a red, white, yellow, and green wire all on the same terminal strip.

follow the red wire, it will go directly to the transformer, Look for a fuse there, you can also use a multi meter to check for 24v there

Look that over, get back to me, we keep going until this resolves

Phil

Related HVAC Questions