How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask gotoman for ac Your Own Question

gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 4750
Experience:  51 years of experience install design and repair of all makes and models of AC
19613070
Type Your HVAC Question Here...
gotoman for ac is online now
A new question is answered every 9 seconds

my honeywell thermostat is not working properly and says wait

Resolved Question:

my honeywell thermostat is not working properly and says wait on the screen AC is not coming on. Does it need to be reset? It is a touch screen and I have replaced batteries and adjusted it to manual and powered off the AC and turned it back on. Heat pump works fan/cooler/blower not coming on. Screen says wait which I have never seen before.
Submitted: 3 years ago.
Category: HVAC
Expert:  gotoman for ac replied 3 years ago.

gotoman for ac :

The wait is 5 minute time delay. Give it few minutes and get back to me if it is not working. Need model number of thermostat. Russ

Customer:

yes but I also noticed last night that it would come on and off (the cooling unit) while the heat pump was still running outside seemed like it was cutting off. It is a Honeywell Touchscreen Thermostat there is not model number on it will look behind faceplate too see.

Customer:

There is a bar code behind the faceplate but nowhere is there a model name or number barcode number is XXXXX

Customer:

could the thermostat just be defective?

Customer:

still only activating heat pump.

gotoman for ac :

What is make and model number inside equipment. May be a fan board problem. Russ

Customer:

7-Day Programmable Thermostat - RTH7600D

gotoman for ac :

I sorry I mean the air handler. Russ

Customer:

The air handler is the internal unit right not the Trane on the exterior of the house?

gotoman for ac :

Yes air handler is on inside, Russ

Customer:

air handling unit model#TWE060P13FBO Air handling unit serial # XXXXX

Customer:

I have a 10 year warranty on compressor as all was installed in 2003

gotoman for ac :

Turn fan to on position and see if it runs. Russ

Customer:

it does not

Customer:

no go in on position

gotoman for ac :

I am a Trane Service Manager. We will one step at a time. Open blower door and feel motor to see if it is hot. Also inspect the capacitor(small silver cannister on the blower housing. Russ

Customer:

this is the exterior trane unit or the interior air handler

gotoman for ac :

Interior unit top panel. Russ

Customer:

Russ, it sounds like I need a service call wouldn't you say. I am in Florida and my air handler is in the attic. Went up there yesterday and it was hotter than hell gotta bring in a ladder etc...old house. Even if I go up there we are just going to determine that it probably needs service right? If you agree I will accept your advice and call in for service.

gotoman for ac :

To darn hot to get up there. The older I get the hotter the attics get. Better to call a service tech. But sounds like on of three things ,fan relay,capacitor or motor. Russ

Customer:

thank you for determining it is not the thermostat

gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 4750
Experience: 51 years of experience install design and repair of all makes and models of AC
gotoman for ac and 2 other HVAC Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
< Last | Next >
  • http://ww2.justanswer.com/uploads/SE/ServiceTechRus/2012-6-7_2119_056.64x64.JPG gotoman for ac's Avatar

    gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    3888
    Retired HVAC/ Electrical & Boiler contractor. Industrial
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    HVAC Technician

    Satisfied Customers:

    3132
    35 years experience, HVAC
  • http://ww2.justanswer.com/uploads/RY/Rygis20/2011-5-7_3143_DSC5324.64x64.JPG Matthew's Avatar

    Matthew

    HVAC Technician

    Satisfied Customers:

    1994
    14 years experience in the HVAC field of service, installation, Manual J & D calculations
  • http://ww2.justanswer.com/uploads/KE/kentguidry/2011-9-26_214316_0059.64x64.jpg Kenton Guidry's Avatar

    Kenton Guidry

    HVAC Technician

    Satisfied Customers:

    962
    12 years install/service experience.
  • http://ww2.justanswer.com/uploads/solarman1947/2009-12-13_223915_phpkKBcXq_c2PM.jpg Rick Ridley's Avatar

    Rick Ridley

    UK Heating Engineer

    Satisfied Customers:

    871
    Retired But have had 30 years on the tools, Ex CORGI
  • http://ww2.justanswer.com/uploads/Ironheadfan/2009-12-18_222416_pump_005.jpg Tom's Avatar

    Tom

    HVAC Technician

    Satisfied Customers:

    770
    16+yrs HVAC/R service. Residential Commerical Industrial