How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bart Jay Your Own Question
Bart Jay
Bart Jay, HVAC Technician
Category: HVAC
Satisfied Customers: 655
Experience:  35 years in HVAC. NATE Certified EPA certified
27654466
Type Your HVAC Question Here...
Bart Jay is online now
A new question is answered every 9 seconds

Please confirm if my Lennox Pulse heat exchanger is shorted

Resolved Question:

I have a 22 year old Lennox Pulse furnace. Never had a problem with it. Technician says it failed the pressure test (can't hold pressure for 10 minutes....maybe 5 minutes.....I forget). Claims I need to replace the furnace, since heat exchanger is short. Furnace works fine, and none of my Co2 alarms are going off. Am I being scammed?

Submitted: 6 years ago.
Category: HVAC
Expert:  Bart Jay replied 6 years ago.

He is not scamming you but you may be able to get some relief from Lennox. There was a serious problem and recall on some of their furnaces. I've attached a link which will show you some info.

Hope this helps

http://www.inspectapedia.com/heat/lennox1.htm

Customer: replied 6 years ago.

If I'm not being scammed, why does my furnace run like always, and without setting off my Co2 alarms?? And what does not holding its' pressure mean relative to the condition of the heat exchanger??

Expert:  Bart Jay replied 6 years ago.

In the link that I sent, you will see the mention of PRESSURE TESTING Lennox heat exchangers. If you read and follow the links you will find the reason in there.

Also, because you are not getting CO reading inside you home does not mean there is no hole. But at what point will the hole get bigger and it will. It definitely is not going to get smaller.

The furnace is 22 years old and normal life expectancy is 15-20. I think you should bite the bullet and upgrade anyway.

Hope this helps.

Bart Jay, HVAC Technician
Category: HVAC
Satisfied Customers: 655
Experience: 35 years in HVAC. NATE Certified EPA certified
Bart Jay and other HVAC Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Phil

    Phil

    Mechanical Engineer

    Satisfied Customers:

    5389
    Retired HVAC/ Electrical & Boiler contractor. Industrial
< Last | Next >
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    5389
    Retired HVAC/ Electrical & Boiler contractor. Industrial
  • http://ww2.justanswer.com/uploads/SE/ServiceTechRus/2012-6-7_2119_056.64x64.JPG gotoman for ac's Avatar

    gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4999
    51 years of experience install design and repair of all makes and models of AC
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    HVAC Technician

    Satisfied Customers:

    3133
    35 years experience, HVAC
  • http://ww2.justanswer.com/uploads/RY/Rygis20/2011-5-7_3143_DSC5324.64x64.JPG Matthew's Avatar

    Matthew

    HVAC Technician

    Satisfied Customers:

    2014
    14 years experience in the HVAC field of service, installation, Manual J & D calculations
  • http://ww2.justanswer.com/uploads/KE/kentguidry/2011-9-26_214316_0059.64x64.jpg Kenton Guidry's Avatar

    Kenton Guidry

    HVAC Technician

    Satisfied Customers:

    963
    12 years install/service experience.
  • http://ww2.justanswer.com/uploads/solarman1947/2009-12-13_223915_phpkKBcXq_c2PM.jpg Rick Ridley's Avatar

    Rick Ridley

    UK Heating Engineer

    Satisfied Customers:

    871
    Retired But have had 30 years on the tools, Ex CORGI
  • http://ww2.justanswer.com/uploads/Ironheadfan/2009-12-18_222416_pump_005.jpg Tom's Avatar

    Tom

    HVAC Technician

    Satisfied Customers:

    770
    16+yrs HVAC/R service. Residential Commerical Industrial