How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Douglas Your Own Question
Douglas, HVAC Technician
Category: HVAC
Satisfied Customers: 3089
Experience:  Manufacture Rep for Major Brand, Technical Trainer, NATE
Type Your HVAC Question Here...
Douglas is online now
A new question is answered every 9 seconds

i have an american standard thermostat and hvac system. the

Customer Question

i have an american standard thermostat and hvac system. the thermostat went blank yesterday with no digital display. Currently there is no heat in the home.
we tried the circuit breaker with no success.
Submitted: 6 years ago.
Category: HVAC
Expert:  Douglas replied 6 years ago.
If you take the thermostat off the subbase... Can you short the R-W and get any heat to come on? (you can turn furnace off, move the White wire to the Red terminal and turn it back on to test. If it works, you will need a new thermostat... remember moving this wire is for testing purposes.
Expert:  Douglas replied 6 years ago.
I will be back in an hour or so to check on you...

Related HVAC Questions