How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Douglas Your Own Question
Douglas, HVAC Technician
Category: HVAC
Satisfied Customers: 3089
Experience:  Manufacture Rep for Major Brand, Technical Trainer, NATE
Type Your HVAC Question Here...
Douglas is online now
A new question is answered every 9 seconds

I just purchased a brand new Monitor 2400 kerosene heater and installe

Customer Question

I just purchased a brand new Monitor 2400 and installed it. Ran for 2 hours just fine, then all of a sudden it stopped with adisplay message of E 14.
The manual I have says nothing about error messages and maybe you could tell me what it means and the solution.
Submitted: 6 years ago.
Category: HVAC
Expert:  Douglas replied 6 years ago.
E-14 is a flame failure fault. Sounds like you are losing fuel but can be several other things too.

I tried to past the fault codes here but the formatting was all wrong. You can try going here to get a PDF copy of the fault codes:

I hope I have been helpful. If so please click accpet. As always, feedback and bonuses are always welcome and greatly appreciated. Have a great holiday

Related HVAC Questions