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Mark Henley
Mark Henley, Journeyman Technician
Category: HVAC
Satisfied Customers: 3217
Experience:  UA Journeyman Pipefitter , HVAC, Refrigeration, DDC controls. 26 years.Commercial & residential
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we have a carrier infinity heat pump and just received a sens

Customer Question

we have a carrier infinity heat pump and just received a "sens error" and "system malfunction" errors . what does this mean and what do we do?
Submitted: 6 years ago.
Category: HVAC
Expert:  Mark Henley replied 6 years ago.



It means that it is seeing a sensor error on the unit, turn off all power to the unit and leave it off for a few minutes and then back on and see if it clears, let me know.





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