How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Matthew Your Own Question

Matthew
Matthew, HVAC Technician
Category: HVAC
Satisfied Customers: 1994
Experience:  14 years experience in the HVAC field of service, installation, Manual J & D calculations
Type Your HVAC Question Here...
Matthew is online now
A new question is answered every 9 seconds

My Bryant furnace wont turn on. It has the automatic ignition

Customer Question

My Bryant furnace won't turn on. It has the automatic ignition pilot so I probably need to call a technician, correct? Nothing I can do myself?
Submitted: 4 years ago.
Category: HVAC
Expert:  Matthew replied 4 years ago.
Can you turn it to fan On at your thermostat and make the blower come on?
Customer: replied 4 years ago.
Yes.
Expert:  Matthew replied 4 years ago.
when you turn it to heat and fan to auto does the inducer draft motor come on? that is the small motor at the top of the furnace hooked to the exhaust pipe going out of the furnace
Customer: replied 4 years ago.
I don't hear anything.
Expert:  Matthew replied 4 years ago.
do you have a volt meter?
Customer: replied 4 years ago.
Yes. Just bought an electrical kit yesterday for something else. It has a GT-11 non-contact voltage detector, a DM-20 digital multimeter, and a GT-10 polarity cube. Ignorant on electricity.
Expert:  Matthew replied 4 years ago.
Ok, turn the power off to the furnace and take the top door off. Find the two wires going to the inducer draft motor there will be a white and black one. Stick your meter pins in the spade connectors on these wires one lead per wire. Then turn the furnace back on and see if you are getting 115v. Make sure your thermostat upstairs is calling for the heat to come on.

Edited by 21st centry HVAC on 12/3/2009 at 2:14 PM EST
Expert:  Matthew replied 4 years ago.
sorry you need to set your dm-20 to 200v setting
Expert:  Matthew replied 4 years ago.
Sorry but I must get going. If you have 115v coming to the vent motor but it's not coming on then you need a new vent motor. If you don't have 115v going to your vent motor then you more than likely need a new circuit board.
Matthew, HVAC Technician
Category: HVAC
Satisfied Customers: 1994
Experience: 14 years experience in the HVAC field of service, installation, Manual J & D calculations
Matthew and 4 other HVAC Specialists are ready to help you
Customer: replied 4 years ago.

I guess I was supposed to do something with the $15, I didn't "add my deposit" because I thought I paid but now I read I have to take it out of my deposit and put it towards the payment. Very confusing. So how do I do that now?

Expert:  Matthew replied 4 years ago.
It shows it being paid to me. What did you end up finding out about your power going to the inducer?

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
< Last | Next >
  • http://ww2.justanswer.com/uploads/SE/ServiceTechRus/2012-6-7_2119_056.64x64.JPG gotoman for ac's Avatar

    gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    3888
    Retired HVAC/ Electrical & Boiler contractor. Industrial
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    HVAC Technician

    Satisfied Customers:

    3132
    35 years experience, HVAC
  • http://ww2.justanswer.com/uploads/RY/Rygis20/2011-5-7_3143_DSC5324.64x64.JPG Matthew's Avatar

    Matthew

    HVAC Technician

    Satisfied Customers:

    1994
    14 years experience in the HVAC field of service, installation, Manual J & D calculations
  • http://ww2.justanswer.com/uploads/KE/kentguidry/2011-9-26_214316_0059.64x64.jpg Kenton Guidry's Avatar

    Kenton Guidry

    HVAC Technician

    Satisfied Customers:

    962
    12 years install/service experience.
  • http://ww2.justanswer.com/uploads/solarman1947/2009-12-13_223915_phpkKBcXq_c2PM.jpg Rick Ridley's Avatar

    Rick Ridley

    UK Heating Engineer

    Satisfied Customers:

    871
    Retired But have had 30 years on the tools, Ex CORGI
  • http://ww2.justanswer.com/uploads/Ironheadfan/2009-12-18_222416_pump_005.jpg Tom's Avatar

    Tom

    HVAC Technician

    Satisfied Customers:

    770
    16+yrs HVAC/R service. Residential Commerical Industrial