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Ask plumber 171 Your Own Question
plumber 171
plumber 171, plumbing and heating mec
Category: HVAC
Satisfied Customers: 815
Experience:  Master Plumber, Fire Sprinkler, and Jobbing Spec.
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Hi, I have a 8 month old Heatline Capriz 25 reporting a

Customer Question

Hi,

I have a 8 month old Heatline Capriz 25 reporting a flames or gas failure according to the flashing error LED.

If I reset the code, the boiler starts up ok with a flame and heats for about 15 seconds then fails again.

Can anyone suggest a reason for this or better still, a fix?

Thanks.
Submitted: 7 years ago.
Category: HVAC
Expert:  plumber 171 replied 7 years ago.
The Capriz 25 condensing compact boiler has a flame sensor that may be going bad i would call the company and explain the situation to them and they will send you a new flame sensor free of charge with the directions for instlation
Customer: replied 7 years ago.
Hi, thanks for the response.
It turns out to be a fault with the condenser not working right. This is producing moisture on the ground terminal.
Drying this provides a temporary workaround.
Thanks anyway.
Expert:  plumber 171 replied 7 years ago.
no prob