How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ken Anderson III Your Own Question
Ken Anderson III
Ken Anderson III, HVAC Technician
Category: HVAC
Satisfied Customers: 26
Experience:  2 years of school at Racc and BCTC, also 3 years working as an HVAC Mechanic and Technician
Type Your HVAC Question Here...
Ken Anderson III is online now
A new question is answered every 9 seconds

I have a potterton netaheat profile 50e the pilot light has

Customer Question

I have a potterton netaheat profile 50eboiler the pilot light has gone out, how do I get it to relight? I can't locate the ignition
Submitted: 7 years ago.
Category: HVAC
Expert:  Ken Anderson III replied 7 years ago.
1. Ensure that the boiler thermostat knob is at '0' (fully anti-clockwise) .
2. Switch 'ON' the main electricity supply.
3. Ensure the electronic programmer or other time contrql, if fitted, is in an 'ON' period (refer to time control
4. Ensure that any room and/or cylinder thermostats are at a high temperature setting.
Proceed as follows: -
Turn the boiler thermostat on and to the required setting. After a short period, the boiler will light: the main burner
can be seen through the sight glass on the front of the boiler. Set the time control and any thermostats, where fitted,
to their desired settings.