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Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
Have you had the fault codes read out/checked at all to see what codes are set with this issue here?
Let me know so we can continue,thanks Pete.
Do you hear a hum or buzz from the fuel tank area when you first turn on the key or when cranking over the engine?In some cases this will take a second person to help listen to the tank area.
Let me know,thanks Pete.