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Hello welcome to Just answer I am master tech and will be able to assist you .
have you checked the fuses yet ?
ok did this just start all of a sudden or was any work done prior to this ?
ok their is a passengers side fuse box that will have 2 fuses for the navi. one is a 10 amp fuse and the other is a 15 amp fuse.
also their is a fuse in the drivers side fuse box under the dash also.
which is a 7.5 amp fuse. please check these and let me know so we can continue
so did you find a blown fuse?
good morning. how did this turn out ?
ok sounds like more fuses are blown. so what ever you used in the accessory port is shorting things out and should not be used
let me look up some info to track the fuses down.
I'm at work right now and slammed but I will check later for you.
did you have the radio and navi codes ?
please check passengers fuse box it's 10 amp fuse