my 2013 Honda pilot
alarm is going off randomly. the keys are not in my pocket, nothing is touching the remote buttons and it goes off when the car is both locked and unlocked. I can immediately disable it with the remote but it has now happened 5 times in the last 30 minutes. It happened several times 3 weeks ago at my sons school and I had the batteries changed in both remotes thinking that was the problem. Clearly, it is not.
JA: Have you changed a battery before?
Customer: the car battery? no. it has just over 70,000 miles on it.
JA: Are you fixing your Pilot yourself? What have you tried so far?
Customer: no, I am not fixing it myself, all I have done it change the batteries in the remote/keys
JA: Anything else you want the mechanic to know before I connect you?
Customer: yes, the protection inside the drivers side wheel well came off the car about 6 weeks ago. I was driving on an dark and unfamiliar road and overshot a driveway, the drivers side dipped down into a shallow ditch but something caught that plastic protector and it tore away from the car in one piece. we have already ordered the replacement part hoping to find someone to install it as the dealership will charge a lot.