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Dan
Dan, ASE Certified Technician
Category: Honda
Satisfied Customers: 1328
Experience:  Dealer Auto Technician
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The touch screen in my car is not responsive, Come with the

Customer Question

Hi, the touch screen in my car is not responsive
JA: Is the device aftermarket, or did it come with the vehicle?
Customer: Come with the vehicle
JA: What is the model/year of your Honda?
Customer: 2010 CRV
JA: Are you fixing your CR-V yourself? What have you tried so far?
Customer: Shut down the car and restarted
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Honda
Expert:  Dan replied 2 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 2 months ago.

Disconnect both battery cables (positive and negative) and hold them together for 15 minutes. Then reconnect one at a time, positive first then negative. This should reset the system.

Expert:  Dan replied 2 months ago.

If this does not work then you are probably looking at replacing the screen to correct the problem.

Expert:  Dan replied 2 months ago.

Please reply to this if you need more help and we can continue this conversation. If you are satisfied with my service, please rate at the top of the screen. Rating does not close out your question. Remember, sometimes it is difficult to completely diagnose your vehicle without being there, but I will try to give you the best answer I can. If I am not giving you 5 star service, please let me know what I missed.

Thanks,

Dan

Customer: replied 2 months ago.
I am sorry but I don't know where to find the Battery cable and connect them...
Expert:  Dan replied 2 months ago.

Under the hood. You may want to think about bringing this to the dealer, they can reset with the scan tool, and can replace the screen if needed.

Expert:  Dan replied 2 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.

I do not get compensated for my time and resources unless you rate me.

Thanks

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