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HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11333
Experience:  13 year honda platinum level
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I need the code to reset my gps, serial is NAG169264 or

Customer Question

I need the code to reset my gps, serial is NAG169264 or BNHH039A01
Submitted: 10 months ago.
Category: Honda
Expert:  Steve replied 10 months ago.

Where did you get the serial number?

If you have all the owners booklets you might find the code on the first page of the service history booklet.

Customer: replied 10 months ago.
Off of the unit under the drivers seat
Expert:  Steve replied 10 months ago.

That would be the right place.

I came up with a 5 digit code but it should be 4

Try 2124 and let me know if it works.

Customer: replied 10 months ago.
2124 did not work
Expert:  Steve replied 10 months ago.

Can you try this to get the serial number from the display for me?

1. Enter the navigation diagnostic mode by pressing and holding the Menu, Map/Guide, and Cancel buttons at the

same time.

2. From the Select Diagnosis items screen, select Detailed Information & Settings, then select Unit Check,

then select Navi ECU or ECU Info

Customer: replied 10 months ago.
Nothing happens!
Expert:  Steve replied 10 months ago.

You need to hold the 3 buttons for 5-10 seconds before it goes into diagnostics

Customer: replied 10 months ago.
I did that, nothing happened, it just says enter code.
Expert:  Steve replied 10 months ago.

That should work. I take it you did not have the service history booklet either.

Can you double check the numbers on the navigation unit for me?