Have a Honda Question? Ask a Honda Repair Expert.
Hello welcome to just answer I am master tech and will be able to assist you on this matter.
the cd's your using are these store bought or burned cd's and if so do they have the paper labels on them ?
ok thank you for that info.
the issue your having is related to the drive/loader motor is failed.
the only option to resolve this is to send the unit out for repair.
How ever you did mention that you disconnected the battery correct ?
did you do a master reset or just disconnect the cables ?
I would first try a master reset.
disconnect the battery cables and then place something over the battery post .
then use something to connect both battery cable ends together for 20 minutes and then reconnect.
the reason for the battery been covered so you don't touch the battery post and short the system out
yes that is correct.
if this does not work then it will have to be sent in for service.
I will get the repair info once I get to work in the morning.
my parts guys have the info.
I will be signing off for the night.
I will be back on line in the am