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HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11332
Experience:  13 year honda platinum level
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My samsung note4 had to be reset to factory

Customer Question

My samsung note4 had to be reset to factory the phone is asking for password. . It suggests 0000 or 1234 but nothing...and my husband's iPhone not connected either so we know it's the CRV setting...can we reset it or do I have to go to dealership?
JA: What is the model/year of your Honda?
Customer: 2013
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Nothing really, I was brainstorming...thought if I can do reset on own with out screwing it up more
JA: Anything else you think the mechanic should know?
Customer: worked goid before...hI ping I didn't screw up when trying to re-pair paur
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Honda Mechanic about your situation and then connect you two.
Customer: Pair
Submitted: 8 months ago.
Category: Honda
Expert:  C. Walker, Jr. replied 8 months ago.

The unit on the vehicle will give you a specific code for each device. It will tell you on screen what to enter into the phone when you are in the process of setting it up.