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do you have the serial number and the vehicles vin number?
to obtain the radio serial number turn the key on make sure the radio is off. with the radio off hold down presets 1 and 6 while holding 1 and 6 turn the radio on there will be two sets of numbers displayed. this is the serial number.
it says payment has failed
if that will be all i would appreciate if you took a moment to leave me a rating