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HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11332
Experience:  13 year honda platinum level
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My Honda just stopped starting. I just bought a new battery

Customer Question

My Honda just stopped starting. I just bought a new battery and for a week it seemed like it stopped the problem and now it won't turn over. This is coming up in the Innova tester, "no power train dtcs or freeze frame data is presently stored in the vehicle's computer. "
JA: Thanks. Can you give me any more details about your issue?
Customer: Battery is good. Has power but when I tried turning it over it gives a soft buzz sound from inside the car. What could be the problem
JA: OK got it. Last thing — Auto Mechanics generally expect a deposit of about $24 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 6 months ago.
Category: Honda
Expert:  SuperDave replied 6 months ago.
What voltage does the battery have?
Customer: replied 6 months ago.
A little over 12
Customer: replied 6 months ago.
Ther are no vehicle warning indicators on the dash showing
Expert:  SuperDave replied 6 months ago.
What year and model is your Honda?
Customer: replied 6 months ago.
2007 Honda Accord Ex 2.4L and is a automatic
Expert:  MASTER TECH replied 6 months ago.
Hello welcome to just answer I am master you have a volt meter ?
Customer: replied 6 months ago.
What happened to the other tech? I don't have the tool to check the battery now but all I can say is the battery is a few days old and tested good. No problems with the battery at all.
Customer: replied 6 months ago.
I gave the initial diagnosis from the scanner tool. What can this mean?
Customer: replied 6 months ago.
Why can't anyone give me a straight forward answer? This site is not helpful
Expert:  MASTER TECH replied 6 months ago.
Hello the other tech opted out maybe it was to complicated for him not sure
Expert:  MASTER TECH replied 6 months ago.
if your scanner has live data then look at the data list and see what the alternator voltage is while the engine is running
Expert:  MASTER TECH replied 6 months ago.
your info on your scanner is telling you the system has no faults at the present lets start with the basics with current battery voltage while the engine is running.
Customer: replied 6 months ago.
The car don't start at all so I can't get it running. What next?
Expert:  MASTER TECH replied 6 months ago.
ok you need to get the car jump started so we can continue.
Customer: replied 6 months ago.
This is the third time I've said that my car will not start at all, with a jump start from cables hooked to another car or through a portable jump start box. I done some research and believe it might be my starter but since I can't get an answer from this site or forum. I will have to end this unsatisfactory search for answers conversation.

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