How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask HondaPlatinum Your Own Question
HondaPlatinum
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11333
Experience:  13 year honda platinum level
3827149
Type Your Honda Question Here...
HondaPlatinum is online now
A new question is answered every 9 seconds

I just checked with my daughter again. Driving a Honda CRV

Customer Question

I just checked with my daughter again. Driving a Honda CRV to work. The car was shaking, especially when accelerating and braking. The VSA indicator was on, and a triangle symbol with an exclamation mark in the middle was on, and she also said an odd tubular shaped symbol was on ( I think this means engine malfunction ).
Submitted: 1 year ago.
Category: Honda
Expert:  Roy replied 1 year ago.

good afternoon my name is ***** ***** I will assist

did she have the code checked for the light??? a parts store will do this for free.

Roy

Customer: replied 1 year ago.
No.
Expert:  Roy replied 1 year ago.

I would have this done asap as the code will help us narrow down the area of failure.

Roy

Customer: replied 1 year ago.
I don't know what you mean by code. All the info we have is what caution lights were lit up on the dash.
Expert:  Roy replied 1 year ago.

yes, that is an indication of a fialure in the system. a code is stored for this failure. that is what I am talking about. in order for us to help, we need the code that was set by the malfunction lights coming on so we can narrow down the area of failure

Roy

Customer: replied 1 year ago.
How do I get this code ?
Expert:  Roy replied 1 year ago.

as I stated in a previous post, go to a parts store and they will get the code, print it for you and then get back to us so we can get some information for you to get this resolved.

Roy

Customer: replied 1 year ago.
Ok. I will just get my daughter to take the car to her car service place on the way home to get the problem fixed. I don't believe that you can help me with this one any more.
Expert:  Roy replied 1 year ago.

yes I can once you get me the code

Roy

Customer: replied 1 year ago.
To get the code, I am already at the place that can fix the problem. I have talked with the mechanic where I am going to take the car, and he already believes he knows what the problem is.
Expert:  Roy replied 1 year ago.

ok