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Hello welcome to just answer I am master tech and will be able to assist you
can you give me some more information on the issue here.
was the battery disconnected or go dead ?
ok let me get your radio code
ok this is a Honda accord with navi correct
I see it's a element . the 4 digit code is for the this system
the site only allows us to chat unless you want to opt for the phone calls.
did that code work ?
how did you get that serial #
that serial # ***** up for a civic with navi.
can you please push and hold the 1&6 buttons and while holding them turn the radio on it should display a code L - - - -
ok was this error7 before you made contact today ?
oh I was not aware of that
did you open a second question ?
ok then lets disconnect the battery for 5 mins and then reconnect.
but once you do this do the buttons like I mentioned so I can check this serial #
the system is locked and needs to be reset
ok you need to reset the radio like I said.have to disconnect the battery for 5 minutes
then check the code
for some reason its giving a navi code and not a radio code. where did you get this serial # ***** ?
ok what letter was before each set or #'s
also the radio needs to be reset
yes it's still showing a civic navi code.
try to enter the that code one time
if this does not take then I will need to call Honda in the AM to see why it's giving a civic navi code
this is what im getting when using that serial #
PRODUCT SERIAL NUMBER MODEL ACCESS CODE RADIO/CD 27007217 07 CIVIC NAV 5801
ok so I will have to call in the AM then
please give me the Full digits including the letter before each set of #'s
ok I will call in the am and report back on here ok.