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My name is ***** ***** I would be happy to help. Can you please provide the vehicle VIN number so I can know exactly what type of vehicle this is? Thanks in advance.
Great, thanks. Also, do you have a scanner that you could check the codes with?
Codes related to the emissions light and abs light?
You have to use a scanner that hooks up to the vehicle's data link connector. At this point I'm assuming you don't have this capability. Give me a few moments.
That VIN is invalid. Is this vehicle in the USA?
Okay. Please tell me what year, make, and model this vehicle is
Okay thanks. I'll need some more information from you to be able to successfully assist. I need you to have the vehicles computer scanned so you can get the fault codes that are stored in relation to the abs and emissions lights. Once I have that information I can help you. There are so many possibilities that it would be a shot in the dark attempting to guess what the problems are. Also, I need to know what the charging voltage is at the battery while the engine is running. This can be done at an autoparts store.
Was that 12 volt reading taken prior to the alternator replacement or after?
Okay. It can make a real difference in diagnosis if the voltage was at exactly 12 volts, 12.6, volts and so on. Can you provide the exact voltage?