How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask HondaPlatinum Your Own Question

HondaPlatinum
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 25346
Experience:  13 year honda platinum level
Type Your Honda Question Here...
HondaPlatinum is online now
A new question is answered every 9 seconds

Civic Hybrid: I just had a 2003 Honda Civic Hybrid battery

Resolved Question:

I just had a 2003 Honda Civic Hybrid battery pack apart. There was a wire that had been cut (and taped) that used to connect to the temp sensor strip. Does anyone have the service bulletin that explains why this wire was cut and what this is supposed to do for the system?
Submitted: 10 months ago.
Category: Honda
Expert:  George H. replied 10 months ago.

Hello I will help you with your question,

The TSB below identify the cut wire, I will search back to see if I can find the TSB directing the wire to be cut.

Click here

Give me a few minutes please

Thanks

Customer: replied 10 months ago.


Hi George:


 


I have the bulletin that you are referring. I'm interesting in finding the service bulletin on why the wire was cut and if the software update that is mentioned in Bulletin 12-048 is there for the battery controller to ignore the temperature sensors.


 


Any help is appreciated!


 


Thanks, George!

Expert:  George H. replied 10 months ago.

OK, give me a few minutes to go through them and I will post back

Thanks

Customer: replied 10 months ago.

Thanks, George!

Expert:  George H. replied 10 months ago.

OK, no need to reply until I post back, it locks my screen to your question.

Thanks

Expert:  George H. replied 10 months ago.

Sorry but that is the only TSB I find on the wire and nothing describing a re flash to ignore the temp. I am going to OPT OUT and maybe one of the other techs will be able to supply the info you need.

Sorry I could not help

Customer: replied 10 months ago.


OK....thanks for your help, George!

Expert:  HondaPlatinum replied 10 months ago.
Hi I'm Tom did you still need assistance ?
Customer: replied 10 months ago.
Yes
Expert:  HondaPlatinum replied 10 months ago.
That wire should not have been cut and there is no bulletin on this issue . Was the IMA battery changed on this vehicle ?
Customer: replied 10 months ago.


Tom: The wire was cut and Honda service bulletin 12-048 states not to attach it to the temp sensor circuit. I'm assuming since they know about it that there was a reason that the wires were cut. There was also a software change to the battery controller.....I'm assuming this software change was for the controller to ignore the temp sensors.


 


Please let me know if you can help me more clearly understand why the wire was cut and more about the software change associated with it.


 


Mark

Expert:  HondaPlatinum replied 10 months ago.
Here's the bulletin hope this helps you understand better .ClickHereThe wire does not get attached as it shorts out the board and yes the software update bypasses that wire and allows the temp sensor to work correctly . Hoped this helped.
Customer: replied 10 months ago.

Hi:


 


I have the 12-048 bulletin that you cite. Is there information anywhere that would indicate if Honda no longer used the battery stick temp sensor inputs by using a software calibration??


 


Thanks, Mark

Expert:  HondaPlatinum replied 10 months ago.
Yes they disconnect that due to it shorting out the board. You can contact Honda corperate and they can send you documentation on this issue as well. There number is XXXXX Hoped this helped . Please rate excellent service so I can get credit for my help thanks . Bonuses greatly appreciated.
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 25346
Experience: 13 year honda platinum level
HondaPlatinum and 2 other Honda Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
< Last | Next >
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
  • I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!! Linda B. USA
  • Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes. Ed USA
  • HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better. Summer USA
  • I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost. Gary R Stevenson Ranch, CA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
 
 
 

Meet The Experts:

 
 
 
  • Kyle N.

    Honda Master Tech

    Satisfied Customers:

    3627
    Honda Dealer Tech, ASE Master Auto Tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/hondatech/2010-05-03_025935_resized_work_pic.jpg Kyle N.'s Avatar

    Kyle N.

    Honda Master Tech

    Satisfied Customers:

    3627
    Honda Dealer Tech, ASE Master Auto Tech
  • http://ww2.justanswer.com/uploads/hondacb77/2008-10-27_165606_me3.jpg John G.'s Avatar

    John G.

    Honda Technician

    Satisfied Customers:

    2643
    Dealership tech since 1982. ASE and Honda Master Technician.
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    204
    16 years of experience
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    175
    ASE Certified Tech 34 years.
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    Bosch Master Tech

    Satisfied Customers:

    113
    Bosch Certified Master Technician
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Technician

    Satisfied Customers:

    1112
    ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
  • http://ww2.justanswer.com/uploads/TH/thebesthonda/2011-1-15_04510_Photo022009005.64x64.jpg thebesthonda's Avatar

    thebesthonda

    ASE MasterTechnician

    Satisfied Customers:

    2299
    26 years experience