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Wow. I am sorry that you are having this problem, and it happens more often that you think to drivers with small children.The sad part here, is the dealer is correct, as the unit will need to be removed and disassembled; however, your local shop could probably do it a bit cheaper. $250 for removal is pretty steep.
Once the unit is out, the face and unit case will nee dto be removed. At that point, the coins can be fished out.
Is there an independent shop that you trust?
They could, but I would verify that they were capable of taking the case apart.
If they did that, then someone would eventually complain. There is one in every group. lol
I am sorry that I did not have better news for you, but in this case, it is what it is. The unit will have to come out, but like I said, $250 is pretty steep.
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