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Honda Civic Hybrid: My car runs its a hinda civic hybrid but

 
HondaPlatinum's Avatar
  • Answered by:HondaPlatinum
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Customer Question

My car runs its a hinda civic hybrid but then all of a sudde the stearing wheel gts hard and it turns off on me then when I try to turn it on it doesnt I had bought another battery thinking it was the one from the front but it still does the same thing so I turned off tje switch thinking maybe its the one from tje back but its still does the same thing but when I took my battery back thy said tht it was not charged so tje one from the back is draining my batterie from the front what should I do or what is it is there a way I can gt a battery thats from the back one I thunk its the lithium one I dnt knw tht much

 

Country: United States
Make: Honda
Model: Civic Hybrid
Year: 2004

Submitted: 289 days and 13 hours ago.
Category: Honda
Value: $45
Status: CLOSED
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Expert:  HondaPlatinum replied 289 days and 13 hours ago.

So they are saying the IMA battery is faulty correct ?

Customer replied 289 days and 13 hours ago.

Yes

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Expert:  HondaPlatinum replied 289 days and 13 hours ago.

Ok this is a common issue for these IMA batteries to fail.Its covered under the 10 year 150,000 warranty the IMA battery.All you need to do is contact American Honda 1-800-999-1009 and tell them the issue and they will warranty the repair . If you have more then 150,000 miles they should still goodwill the repair . These are the next steps . Hoped this helped. Positive feedback and bonuses greatly appreciated . .Also please remember the site has changed and you need to click got the job done or higher or 3 stars or higher so I get credit for my help . Anything else will give me negative feedback and I will not get credit fort help.If you need any further assistance or any questions please let me know.Im here if you ever need anything else .

Customer replied 289 days and 13 hours ago.

???

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Expert:  HondaPlatinum replied 289 days and 13 hours ago.

What is the ??? for. Also clicking expected more leaves me negative feedback and no compensation for my help. What do you not understand . The IMA battery has failed and needs to be replaced covered under warranty and this is the cause of your issue .It's killing the charging system cutting all power .

Customer replied 289 days and 13 hours ago.

Ok it was not what I expected to gt a number I xould of gotten tht n e where bu t 45$ I guess well thanks for the number

Accepted Answer

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Expert:  HondaPlatinum replied 289 days and 13 hours ago.

The information I have given you is going to save you a 5000 dollar repair if you did not know this information and had to pay that's what happens to a lot of people that's why Im here. Also if you need any other help down the road you can add to the question for no further charge . .Also please remember the site has changed and you need to click got the job done or higher or 3 stars or higher so I get credit for my help . Anything else will give me negative feedback and I will not get credit fort help.If you need any further assistance or any questions please let me know.Im here if you ever need anything else .

Expert TypeA Technician
Category: Honda
Pos. Feedback: 98.6 %
Accepts: 10928
Answered: 6/25/2012

Experience: 13 year honda platinum level

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Customer replied 289 days and 12 hours ago.

Well thank u for the info....

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Expert:  HondaPlatinum replied 289 days and 12 hours ago.

Anytime .

Customer replied 289 days and 10 hours ago.

I have a ?... How much do u think it will cost me

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Expert:  HondaPlatinum replied 289 days and 10 hours ago.

Covered under warranty not a dime . If you had to pay about 4000 for new parts and labor . Used parts and labor about 1500.Hoped this helped. If you need further assistance please let me know.

 
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