How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask HondaPlatinum Your Own Question

HondaPlatinum
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 25467
Experience:  13 year honda platinum level
3827149
Type Your Honda Question Here...
HondaPlatinum is online now
A new question is answered every 9 seconds

Honda Pilot EX: Im replacing the drivers door lock actuator

Customer Question

I'm replacing the driver's door lock actuator on a 2003 Pilot and encountered a problem - had to pop a metal plate off the door lock assembly to unsnap the actuator. When I did that, the lever arm that toggles the interior lock mechanism (above the arm rest/power door window console) popped out. Can't figure out how to put back together. It has a small white snap in washer, but not sure if it snaps into the lever arm or the lock mechanism's arm that actually causes the lock/unlock action. Any help would be greatly appreciated.
Submitted: 2 years ago.
Category: Honda
Expert:  HondaPlatinum replied 2 years ago.
If you look at the diagram it goes in through the moving tab through the white clip then you slide the clip till it locks on the rod . Here's the diagram.
ClickHere
Hoped this helped. Positive feedback and bonuses greatly appreciated.
Have a Safe and Happy New Year!
Customer: replied 2 years ago.
If you look at the diagram, part #2/23 (door lock assembly) - you can see the metal plate I'm referring to. To replace the actuator, I had to pop this off. I've attached two pictures - one of the lock assembly without faceplate and the other of the plate and the two pieces that need a home. The lever arm has a blue lock that the rod attachs to. I have two questions: where does the white plastic part fits? (snap into face plate? into moving arm within lock assembly?) Where does the lever arm fit to ensure it moves the locks as its supposed to?

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here

Attachments are only available to registered users.

Register Here
View Full Image

Attachments are only available to registered users.

Register Here
Expert:  HondaPlatinum replied 2 years ago.
It goes in the second spot of the first picture. The good piece with the blue lock goes over the first picture white piece then the cover goes on.
Customer: replied 2 years ago.
Just for clarity:
1. the second spot is the moving arm in the lock assembly - correct? I assume it snaps in place there? (it can snap into place on both the big and little ends). he white plastic pice fits into the
2. Piece with blue lock fits over small white spot at top of picture, correct?

last question I hope: If you look closely in the first picture, you can see part of the lock assembly for the door handle. Does the small part of teh lever arm (non-blue end) fit above or below that?
Expert:  HondaPlatinum replied 2 years ago.
Above the past question.The arm snaps into place correct with correct. Also correct on question 2.
Customer: replied 2 years ago.
Tried snapping the white bushing (for lack of better description) into the hole on the white locking arm (position 2) - best it can do is "rest" there, does not snap or fit snugly. I put the arm over the white pinion (position 1) and reassembled - no dice - it doesn't move the rod. In the second picture, the arm with the blue lock ring actually installs in reverse orientation the picture in order to hold the rod correctly. Something isn't right - it doesn't unlock anything.
Expert:  HondaPlatinum replied 2 years ago.
The white clip gets installed from the back side and clips in.
Customer: replied 2 years ago.
That is incorrect. I had to open the passenger door to look at that side to determine the correct installation. The fat end of the white bushing fits over the white pinion in location one (top of assemble). The lever arm with the blue plastic fits over that and then the faceplate snaps over all of it, with the small end of the bushing snapping through the opening at the top of the face plate (it has a depression).
Expert:  HondaPlatinum replied 2 years ago.
That's what I was trying to explain . At least it's installed correctly now .

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
< Last | Next >
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
  • I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!! Linda B. USA
  • Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes. Ed USA
  • HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better. Summer USA
  • I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost. Gary R Stevenson Ranch, CA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
 
 
 

Meet The Experts:

 
 
 
  • Kyle N.

    Honda Master Tech

    Satisfied Customers:

    3627
    Honda Dealer Tech, ASE Master Auto Tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/hondatech/2010-05-03_025935_resized_work_pic.jpg Kyle N.'s Avatar

    Kyle N.

    Honda Master Tech

    Satisfied Customers:

    3627
    Honda Dealer Tech, ASE Master Auto Tech
  • http://ww2.justanswer.com/uploads/hondacb77/2008-10-27_165606_me3.jpg John G.'s Avatar

    John G.

    Honda Technician

    Satisfied Customers:

    2643
    Dealership tech since 1982. ASE and Honda Master Technician.
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    204
    16 years of experience
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    175
    ASE Certified Tech 34 years.
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    Bosch Master Tech

    Satisfied Customers:

    113
    Bosch Certified Master Technician
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Technician

    Satisfied Customers:

    1112
    ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
  • http://ww2.justanswer.com/uploads/TH/thebesthonda/2011-1-15_04510_Photo022009005.64x64.jpg thebesthonda's Avatar

    thebesthonda

    ASE MasterTechnician

    Satisfied Customers:

    2299
    26 years experience