How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask HondaPlatinum Your Own Question
HondaPlatinum , A Technician
Category: Honda
Satisfied Customers: 25916
Experience:  13 year honda platinum level
Type Your Honda Question Here...
HondaPlatinum is online now
A new question is answered every 9 seconds

Honda key stuck in ignition - what can i do

Customer Question

key stuck in ignition - what can i do???
Submitted: 5 years ago.
Category: Honda
Expert:  Mastertech1 replied 5 years ago.
Customer: replied 5 years ago.
what additional information do you need - the vehicle is a 2009 honda civic hybrid - the problem is the key is stuck in the ignition - have tried several times to shift out of park and back into park, but key is still stuck.
Expert:  Mastertech1 replied 5 years ago.
Does the shifter seem to feel normal (or does it need extra effort to move it from park to drive?) Does every thing else seem to be working like it should? Thanks,
Customer: replied 5 years ago.
the shifter feels normal - everything else is working.
Expert:  Mastertech1 replied 5 years ago.
Have you taken a look to see if the interlock fuse is good, located in the drivers fuse panel?
Customer: replied 5 years ago.
yes, have checked fuse - it is good.
Expert:  Mastertech1 replied 5 years ago.
Then if fuse is good, can you hear the solenoid working (with the key on and engine off,push the brake pedal and see if you can hear the click sound near the ignition switch)
Customer: replied 5 years ago.
not sure what solenoid is - it has been suggested to me to replace the ignition locking assembly - get a new key and have it programmed to work with the doors - what do you think????
Expert:  Mastertech1 replied 5 years ago.
First, you have a new key, but before you can try new key we have to get old key out of ignition cylinder,Correct! (there is a very good chance that the ignition key cylinder is bad) Thats why Im asking do you hear a click sound when you push the brake pedal down, (theres a good chance that if the brake lights are not working,then there might be a fuse or brake light switch might be bad!) this also controls the interlock system for the ignition, Thanks
Customer: replied 5 years ago.
I said in my last response that it has been suggested that I change the ignition locking assembly and get a new key - what do you think????
Expert:  HondaPlatinum replied 5 years ago.
Does the key come out by disconnecting the battery? Regardless if it does or not its covered under warranty or goodwill warranty if you are out by mileage at the dealer. If the dealer says you need to pay contact American Honda they will contact the dealer to fix it for free if it does need a new ignition cylinder and key. The key needs to be programmed at the dealer regardless for the vehicle to operate. Hoped this helped. Positive feedback and bonuses greatly appreciated.
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 25916
Experience: 13 year honda platinum level
HondaPlatinum and 4 other Honda Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
< Previous | Next >
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
  • I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!! Linda B. USA
  • Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes. Ed USA
  • HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better. Summer USA
  • I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost. Gary R Stevenson Ranch, CA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA

Meet The Experts:

  • Kyle N.

    Kyle N.

    Honda Master Tech

    Satisfied Customers:

    Honda Dealer Tech, ASE Master Auto Tech
< Last | Next >
  • Kyle N.'s Avatar

    Kyle N.

    Honda Master Tech

    Satisfied Customers:

    Honda Dealer Tech, ASE Master Auto Tech
  • John G.'s Avatar

    John G.

    Honda Technician

    Satisfied Customers:

    Dealership tech since 1982. ASE and Honda Master Technician.
  • Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)


    Satisfied Customers:

    16 years of experience
  • Marty's Avatar


    Bosch Master Tech

    Satisfied Customers:

    Bosch Certified Master Technician
  • Amedee's Avatar


    Former ASE Master Technician

    Satisfied Customers:

    ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
  • Ron's Avatar


    ASE Certified Technician

    Satisfied Customers:

    ASE Certified Tech 34 years.
  • thebesthonda's Avatar


    ASE MasterTechnician

    Satisfied Customers:

    26 years experience