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Mike
Mike, Honda Technician
Category: Honda
Satisfied Customers: 38665
Experience:  33 years of diagnostic / repair work.
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Boot on my honda civic will not open either with or without the key.

Customer Question

the boot on my honda civic will not open either with or without the key. the car can be locked from the boot key what can i do please
Submitted: 3 years ago.
Category: Honda
Expert:  HondaPlatinum replied 3 years ago.
Wha actually is not opening?
Customer: replied 3 years ago.
the boot lid will not open
Expert:  HondaPlatinum replied 3 years ago.
Sounds like the rod came off the latch was this checked?
Customer: replied 3 years ago.

how do you find rod

Expert:  HondaPlatinum replied 3 years ago.
Would need to diassemble the lock to check the rod.
Customer: replied 3 years ago.
how do you disASSEMBLE LOCK
Customer: replied 3 years ago.
how can i disassemble lock from the inside of car boot
Expert:  HondaPlatinum replied 3 years ago.
There was an actual recall on this issue . Drivers door lock actuator fails . Door panel will need to be removed and latch to fix . This link will help .
ClickHere
Hoped this helped .Positive feedback and bonuses greatly appreciated.
Customer: replied 3 years ago.
this did not answer the question at all, the doors are ok it is the hatch door to the rear which is not opening please give a precise reply
Expert:  HondaPlatinum replied 3 years ago.
Can you acess the the trunk latch with the rear seats down.
Customer: replied 3 years ago.
you can see a little of the boot latch when the seats are down
Customer: replied 3 years ago.
can you give a reply please this was marked urgent and so far nothing positive has been achieved
Expert:  HondaPlatinum replied 3 years ago.
Need to get in there and manually release it. Then remove the panels and check the latch mechanism.
Customer: replied 3 years ago.
where it is and what do i release
Expert:  HondaPlatinum replied 3 years ago.
There's a plastic pull tab at the latch which will release and open the boot . Can you get to that?
Customer: replied 3 years ago.
there is no plastic pull tab
Expert:  HondaPlatinum replied 3 years ago.
Let me try to post a picture of the release.
Customer: replied 3 years ago.
where is picture
Customer: replied 3 years ago.
where is the picture?
Expert:  HondaPlatinum replied 3 years ago.
It will be posted here as soon as I'm able to upload it.
Customer: replied 3 years ago.
where is picture
Expert:  HondaPlatinum replied 3 years ago.
I posted it yesterday let me try to post again. Sorry there seems to be an issue with the upload.
Customer: replied 3 years ago.
nothing received
Expert:  HondaPlatinum replied 3 years ago.
Im sorry I'm having issues uploading any diagrams . I can opt out if you like and see if another expert can help you.
Customer: replied 3 years ago.
YES THIS IS BECOMING URGENT
Customer: replied 3 years ago.
when will i get a response this is very urgent and no answer for over a week
Expert:  Mike replied 3 years ago.
Hello ... My name is XXXXX XXXXX the previous expert has opted out ...so I will do all I can to help you here.. First - I can only apologise that this appears to have taken so long...

So that we together can progress - Can I just ask you ... on the plastic panel..the one covering the inner of the tailgate..hatch... can you see a small like blanking plug - and if you can , have you removed that ?

Rgds - MIKE...................................
Customer: replied 3 years ago.
i have looked there is no small plug but a small about six incheds oblong piece of plastic which I have now removed what next
Customer: replied 3 years ago.
WHEN ARE YOU GOING TO REPLY ???
Expert:  Mike replied 3 years ago.
Hello again...

Thank you for your reply. Im sorry I couldn't reply sooner as I was off at the weekend...

Ok.. if you look or feel inside the hole where you have removed the "plug".. there is a lever that you operate to manually open the boot...

This is the Emergency boot release for when you get a fault with the normal operation...

IF that doesn't open the boot- you will have to unbolt the mechanism from the boot itself - which will allow the boot to open - then you will have to determine what is wrong with the lock / mechanism and go from there. Quite often , they need a new mechanism but they are all different so you will need to inspect the mechanism once its open and determine your problem and then go from there...

I'm very pleased to have helped you - but do ask me if you need anything more..


Kind Rgds, MIKE

 

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Customer: replied 3 years ago.
did not answer question

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