Hello welcome to just answer I am master tech and will be able to assist you today.
I can recover your radio code for you but I will need the radios serial #
I can do this if you would like to continue as this is a pay site.
you have to go back into your account for just answer and change the value to a deposit
in addition I will need the radio's serial # XXXXX you don't have this you can simply push and hold the 1 and 6 buttons at the same time and then turn the radio on while still holding these 2 buttons. then the serial will display on the radio
OK, money's in the account.
Serial number: 11105042