Have Honda Questions? Ask a Honda Repair Expert.
Hello welcome to the site I am master tech and will be able to assist you on this
their is 2 reasons your getting a disc error.
1 is the disc is scratched or damaged
1 the navi unit is failed which pretty common
This disc is brand new. It's worked for a month. It is the latest update.
ok then the unit will need to be sent in for service
how many miles do you have on the car
Would it be under warranty sicne the disc is new?
if the car is still under warranty then yes if this is not under then no or unless you have honda care
do you have honda care ?
The navigation is not under warranty, that's why I'm asking you. Do I need to pay since you're saying that I need to see the dealer and that's what the error message says?
this is a pay site yes.
their is not any scratches on the disc
no rings or anything on the edges
no... the disc looks fine
this error will come up when the disc is damaged or scratched or the navigation unit is failed. i would try another disc but the results might be the same
you can send this to alpine electronics your self and save some money
Send the disc?
no the navi unit the actual driver thats unde the seat
we have a lot of problems with them and the disc error is a large problem we see on a regular basis
we see the disc get damaged or the driver is damaged
How much would it be approx to have it repaired at a dealer. I don't think I could take it out.
if the dealer does it your looking around 500 or more
and if you do it you might be looking around 200.00
the parts dept is going to mark up the price abut 40% and you will have to pay them the labor to remove and install the navi unit
you can call alpine and get the information and a rma to send it in and then ship it to them and reinstall it and your back runing again
I feel badly about paying $15 when you wer'ent ablt to help me. The error message said to see the dealer.
sorry about the typos..