How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Honda Team Leader Your Own Question

Honda Team Leader
Honda Team Leader, Honda & ASE Master Certified Tech.
Category: Honda
Satisfied Customers: 365
Experience:  11 Year experienced Honda & ASE Master Certified Technician. Michelin PAX Tire Certified.
Type Your Honda Question Here...
Honda Team Leader is online now
A new question is answered every 9 seconds

2004 Honda Accord glove box lock will not release catch&quo

Customer Question

2004 Honda Accord glove box lock will not release "catch" in middle of box. Have removed both underside screws ....... no help. Should I saw off the catch in middle? Can I buy replacement to install if I do that?
Submitted: 4 years ago.
Category: Honda
Expert:  Honda Team Leader replied 4 years ago.
Hi there!
Thanks for using Just Answer. Are sure the box is not locked?
Customer: replied 4 years ago.
Yes, very sure box not locked. tried both the horiz and vert position with the lock. BUT lock may not work. However, the real issue is that the center latch point is part that will not release. I can get some "play" on either end (lock end & opposite) but middle is stuck in the latch.
Expert:  Honda Team Leader replied 4 years ago.

Ok, let me see if I can look something up for you. I'll be right back.

Expert:  Honda Team Leader replied 4 years ago.

The problem still more than likely resides with the lock. It is what prevents the latch fom operating. Follow these steps to remove the lock assy. so you can get a look at the latch.

 

graphic

 

NOTE: Take care not to scratch the glove box.

  1. Pull out the glove box knob (A) and use a hooked-shaped tool to pull the top end of the retainer (B) out of its slot (C).

    NOTE: Do not remove the retainer entirely. Leave the other side of it in the original position when removing and installing the lock cylinder.

 

graphic

 

Remove the glove box lock cylinder (A).

 

graphic

 

  • Reinstall the top of the retainer (A) in its original position, then reinstall the lock cylinder (B).

    Push the cylinder into place securely until the retainer snaps into place.

  •  

    Let me know if you need anything else. Thanks!

    Customer: replied 4 years ago.

    I did remove cylinder and it did not help. Unit still stuck at fastener. Took to dealer. Dealer write up is as follows: "Found glove box release rod has fallen off. Reinstalled glove box and verified fix". However, to get access to the release rod the front face/skin had to be seperated from the box unit and apparently cannot be reglued back to original condition. I think I'm in line to get a new glove box unit for cost of around $150.00.

     

    So, how do we leave this matter? You did spend time doing research, sending msges with attachments, and suggestions. However, the ultimate fix was something not mentioned by you. I'm new to this service, maybe you are not.

    Expert:  Honda Team Leader replied 4 years ago.
    No problem. Since I did not answer your question, I will request you receive a refund for your deposit. Thanks again and please remember us in the future!

    JustAnswer in the News:

     
     
     
    Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
    JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
    Web sites like justanswer.com/legal
    ...leave nothing to chance.
    Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
    Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
    I will tell you that...the things you have to go through to be an Expert are quite rigorous.
     
     
     

    What Customers are Saying:

     
     
     
    • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
    < Last | Next >
    • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
    • I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!! Linda B. USA
    • Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes. Ed USA
    • HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better. Summer USA
    • I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost. Gary R Stevenson Ranch, CA
    • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
    • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
     
     
     

    Meet The Experts:

     
     
     
    • Kyle N.

      Honda Master Tech

      Satisfied Customers:

      3627
      Honda Dealer Tech, ASE Master Auto Tech
    < Last | Next >
    • http://ww2.justanswer.com/uploads/hondatech/2010-05-03_025935_resized_work_pic.jpg Kyle N.'s Avatar

      Kyle N.

      Honda Master Tech

      Satisfied Customers:

      3627
      Honda Dealer Tech, ASE Master Auto Tech
    • http://ww2.justanswer.com/uploads/hondacb77/2008-10-27_165606_me3.jpg John G.'s Avatar

      John G.

      Honda Technician

      Satisfied Customers:

      2643
      Dealership tech since 1982. ASE and Honda Master Technician.
    • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

      Chris (aka-Moose)

      Technician

      Satisfied Customers:

      204
      16 years of experience
    • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

      Ron

      ASE Certified Technician

      Satisfied Customers:

      175
      ASE Certified Tech 34 years.
    • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

      Marty

      Bosch Master Tech

      Satisfied Customers:

      113
      Bosch Certified Master Technician
    • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

      Amedee

      ASE Master Technician

      Satisfied Customers:

      1112
      ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
    • http://ww2.justanswer.com/uploads/TH/thebesthonda/2011-1-15_04510_Photo022009005.64x64.jpg thebesthonda's Avatar

      thebesthonda

      ASE MasterTechnician

      Satisfied Customers:

      2299
      26 years experience