Hello I will help you with your question,
If you can hear the pump motor running the inlet may be blocked or the lines may be cracked. If you cannot hear the motor running the motor itself may have failed. if you have a testlight insert it in place of the motor and activate the switch. If the light comes on the motor has failed.
Let me know your situation and I will help you find the cause of the failure
Where is the motor you speak of? Does one motor control both the front and rear washers? Neither the front washer nor the rear are working.
Can you hear the motor running?
The pump motors are on the bottom of the reservoir as shown in the diagram below
I would start at the motor as it checks the whole system.
Is the bottle full of ice or debris at the bottom?
Do you hear the motors running?
If the motors do not run do the check at the motor connector and let me know what the result is then we can work from there
You would check continuity of the motor and voltage at the motor connector.
Let me know what you find
It is possible that the wiper washer control system is preventing washer operation and that will require a scanner that can communicate with the control units. here is a description of the washer system so you can get some idea of how the Honda engineers designed it.
Washer When the windshield wiper switch is moved to WASH, the signal for wash is input to the combination switch control unit. The combination switch control unit communicates that info via a multiplexed signal to the relay control module. The relay control module energizes the front washer motor relay supplying battery voltage to the washer motor and the high winding of the windshield wiper motor receives battery voltage through the energized intermittent wiper relay and the static windshield wiper high relay: the washer motor pumps washer fluid onto the windshield and the windshield wiper motor runs in high. As soon as the wiper motor starts running, the mechanical park/run switch built in the motor will move from PARK to RUN.
I think I may have a frozen fluid problem. The motor shows continuity and the connnector shows voltage when tested. The interesting thing is yesterday I filled the reservoir with "orange" fluid. The washer wasn't working so naturally I thought the fluid was out (although, I did not recall the "low fluid" light on). After checking just now, there is about 2 - 2 1/2" of "green fluid" at the bottom followed by an obvious "orange fluid" level above. Since yesterday, the van has been driven at least 45 miles. The fluids would have mixed by now. Don't you think? We usually get the van "full-serviced" at Wal-Mart. I am thinking they may have top off my reservoir with watered down washer fluid. It is below freezing in my garage and currently 19 degrees outside. I guess I will have to wait for warm weather to thaw.
I am always glad to help and I thank you for using JA!!
It does sound like the fluid has frozen, try pouring warm to hot, NOT BOILING, water over the reservoir to thaw it. I am concerned that it may crack if it freezes solid. If the pump is frozen it will not turn so you would not hear it run.
I would find a different place to service your vehicle in the future that is aware of the damage that can be caused by shoddy work.
Once the bottle is thawed you can remove the motor from the bottle and allow the fluid to drain then you can replace it with the high octane stuff!!
If you continue to have a problem once the bottle is thawed let me know and I will help you find the cause.