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Hi, I can help you with this. Its it the blower fan inside the car that is not working?
Its rare to have a failure of the control panel . There is a part called a blower transistor that we see failures on failrly often. Its a much less expensive repair, 150 dollars or so.
Of course they should have also checked the fuse too which I assume they did.
You're welcome. The transistor is very common