How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask jonathan789 Your Own Question

jonathan789
jonathan789, Honda Mechanic
Category: Honda
Satisfied Customers: 489
Experience:  12 yrs auto repair experience 2 yrs honda dealership experience
10199176
Type Your Honda Question Here...
jonathan789 is online now
A new question is answered every 9 seconds

I have a 2004 Honda Odyssey. Passenger window went down ...

Customer Question

I have a 2004 Honda Odyssey. Passenger window went down last week and won't come back up using either driver's side or passenger side button. I can hear something click when I hit driver's side button (like the regulator or motor is trying to engage). Fuses inside and underneath hood appear fine. I bought a whole new regulator system and have taken off the door panel to replace it. 1) How do you get regulator system out of the door? 2) Does it sound like the regulator is what is wrong? 3) Is the window motor part of the regulator system or is it located somewhere apart from it inside the door?
Submitted: 6 years ago.
Category: Honda
Expert:  jonathan789 replied 6 years ago.
Do you hear the motor turning when the switch is pushed? on that the window motor and regulator should come together. to remove it there are two bolts holding the glass to the regulator remove them and remove the glass from the window then remove the bolts for the regulator and motor and unit will be able to be removed from one of the holes in the door let me know if you need more help . if you already have the new part you can try plugging it in and seeing if it works before you remove the old one

graphic
Expert:  jonathan789 replied 6 years ago.
graphic
Expert:  jonathan789 replied 6 years ago.
graphic
Customer: replied 6 years ago.
Reply to jonathan789's Post: It's not the motor. Installed the new regulator just a few minutes ago, and window was 3/4 of the way up due to position of the window mount on the new regulator. As soon as the power came on, without touching any switches (Passenger window switch hasn't worked in months after coming back from body shop; Dricver's side had always worked) window rooled itself down and won't come back up. Is it a switch or a short somewhere?
Expert:  jonathan789 replied 6 years ago.
sounds like you may have a problem in the harness if you have had a problem with that switch since a body shop repair
Customer: replied 6 years ago.
Reply to jonathan789's Post: Is there any way to bypass the switches on the master (driver's) and passenger sides and "hotwire" the motor long enough to get the window in the up position then unplugging the switches until I can take it to Honda?
Expert:  jonathan789 replied 6 years ago.
yes at the motor connector on the motor side of it there is are blue/white and blue/red wires if you hook power and ground to them it should run the motor if you hook them and them motor tries to go down hook them the other way and it should go up

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
< Last | Next >
  • Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again. Fred USA
  • I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!! Linda B. USA
  • Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes. Ed USA
  • HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better. Summer USA
  • I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost. Gary R Stevenson Ranch, CA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
 
 
 

Meet The Experts:

 
 
 
  • Kyle N.

    Honda Master Tech

    Satisfied Customers:

    3627
    Honda Dealer Tech, ASE Master Auto Tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/hondatech/2010-05-03_025935_resized_work_pic.jpg Kyle N.'s Avatar

    Kyle N.

    Honda Master Tech

    Satisfied Customers:

    3627
    Honda Dealer Tech, ASE Master Auto Tech
  • http://ww2.justanswer.com/uploads/hondacb77/2008-10-27_165606_me3.jpg John G.'s Avatar

    John G.

    Honda Technician

    Satisfied Customers:

    2643
    Dealership tech since 1982. ASE and Honda Master Technician.
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    204
    16 years of experience
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    175
    ASE Certified Tech 34 years.
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    Bosch Master Tech

    Satisfied Customers:

    113
    Bosch Certified Master Technician
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Technician

    Satisfied Customers:

    1112
    ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
  • http://ww2.justanswer.com/uploads/TH/thebesthonda/2011-1-15_04510_Photo022009005.64x64.jpg thebesthonda's Avatar

    thebesthonda

    ASE MasterTechnician

    Satisfied Customers:

    2299
    26 years experience
 
 
 
Chat Now With A Mechanic for Honda
jonathan789
jonathan789
487 Satisfied Customers
12 yrs auto repair experience 2 yrs honda dealership experience