OK, the question finally made it to me. I'm going to send you an offer for premium service. If you accept, I'll have it you before next week. If you decline, I will opt out and you can see if someone else will help you with this.
I'm sorry I was locked out of the question and couldn't get back in. I finally got the people here to fix it so I could get back in. First, I want you to know that I'm working on this, so don't think I'm not going to do it. Second, here's my offer. If you have an issue with it, let me know and we can discuss it. How did we do on the last assignment?