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Please do not select "expected more" or "helped a little" - please reply if you need more information
even if you "expected more" in terms of good news, please do not select this option as it PUNISHES ME for my honest answer.
Hello and welcome!
My name is XXXXX XXXXX it will be my pleasure to assist you today.
The problem is that the space bar key has gone bad (failed). The keyboard will need to be replaced to rectify this issue.
Please use the "reply" or "continue conversation" link if you have further questions. Otherwise please select a positive feedback rating (great service or helpful and informative) so that I may be credited and compensated for the assistance I have provided. Please do not select "I expected more" or "helped a little" - please simply reply if you require anything additional and I will be happy to answer any follow up questions you may have.