Here is the letter of complaint and I will do the composition last...
Your City, State, Zip Code
Name of Contact Person
Consumer Complaint Division
City, State. Zip Code
Dear (Contact Person):
On March 3, 2012, I purchased an Acer Aspire laptop computer with a model
number of 19MD350B and a serial number of DS4V10531877 at Walmart in
the city of __________, (state).
Unfortunately, the laptop has not performed well at all because it shuts down
out of the blue and other times will not shut down at all unless I press the
power button. I am disappointed because a friend of mine had recommended
this product as she owns the same laptop.
To resolve this problem, I would appreciate if you could repair or exchange
the laptop. Enclosed are copies of the original receipts as well as the ser-
I look forward to hearing from you soon with a resolution to my problem. If
I do not receive any correspondence from you within 30 days, I will resort
to seeking assistance from a consumer protection agency as well as the
Please feel free to contact me at your convenience by telephone or at the above address.