Chris12/Due 1-11-2012/High Priority/Week 4 DQ:
Each DQ warrants at least 400 words count, and you must provide an example for each DQ question.
Must avoid plagiarism and write with your own words.
Need 4 References.
DQ 1 - Summarize the types of conflict and give an example of a time when you experienced each. If your conflict resolution was a negative one, based on what you know now, what could YOU have done differently in order to have a different resolution?
DQ 2 - Read the “Collaborating Ethically: What would you do?” case study from Chapter Seven. Summarize the case in your own words and explain the response style you would use in addressing the scenario as indicated.
Here is the information for DQ 2:
Collaborating Ethically: What would you do?
Your underlying ethical principles are like your computer’s operating system, which always activates when you are working with other programs on your computer. How you interact with others is based on your underlying assumptions and beliefs about appropriate and inappropriate ways to treat others.
Suppose you found yourself in the following situation. Your group communication instructor has assigned all students to small groups to work on a semester-long group project. One member of your group has a friend who took the course last semester with a different instructor. He suggests that your group select the same discussion topic that his friend had so that the group could benefit from the research already gathered by his friend’s group. Your group can also do some original research to build on the previous group’s research, but you will rely heavily on the information already collected. Is it ethical to use the work of another group in this situation? Even if the group you’re in gathers additional research, is it appropriate to “borrow” heavily from the work already completed by others, especially if the goal is to learn how to conduct original research?
DQ 3 - From your reading, what is the difference between groupthink and consensus? Define both and discuss examples of each, either from your professional experiences or a hypothetical situation.
DQ 4 - Summarize the three types of reasoning as discussed in your text. Which best describes your style and why?
All follow up questions only required 200 words count and a reference:
Follow up from week 3 / DQ 3 - Hopefully, your past experiences have led you to a knowledge of the term "culture". Culture can have different meanings based on the contextual use of the term. From the reading, what role does culture have on communication in general and in small groups and teams in particular?
Follow up from week 3 / DQ 3 - The opposite of barriers to effective listening are indicators of effective listening. According to your text, discuss three examples of indicators to effective listening.
Follow up from week 3 / DQ 3 - Does virtual communication have any impact on these indicators for effective listening or are there new, and as yet undocumented, indicators for this type of communication?
Follow up from week 3 / DQ 4 - According to the text’s Glatthorn and Adams, what are the three types of listening? Discuss which type of listening is more reflective of how you listen and why.
Follow up from week 3 / DQ 4 - In my capacity as an HR Professional, I supported a call center with a very strict dress code. The rationale for this strict adherence was that the manager wanted to have the employees feel professional so they would sound professional. This center also had a work at home program which had the same job duties as those in the main building. However, the [email protected]
folks were able to work in whatever clothing they chose. The customers are over the phone in both scenarios so there is no chance for customer contact. That said, how does personal appearance affect communication if at all? What are your thoughts based on what you have learned so far?