1. Which of the following is NOT one of the steps involved in managerial planning? (Points : 1) Examine the company’s internal and external environments Determine which goals to pursue Choose strategies, tactics, and operational plans to achieve goals Measure performance at the strategic, tactical, and operational level 2. A company’s long-term strategic goals do NOT include: (Points : 1) innovation profitability social responsibility consumer attitude 3. When a manager utilizes his/her authority, influence, persuasion, and communication skills to coordinate employees and divisions within an organization, he/she is engaging the ________________________________. (Points : 1) leading function staffing function inspiring function organizing function 4. Which of the following theories belongs to the modern era of management? (Points : 1) Scientific management. Time and motion study. Theory X and Theory Y . The general systems theory. 5. An organization’s strategic vision statement (Points : 1) is the same as its mission statement. expresses financial goals. understands market trends. offers direction toward future development. 6. Depending on its goals, an organization can be classified as: (Points : 1) for profit, mature , or social good organization. social good organization, for profit, or not-for-profit organization. not-for-profit, governmental, or for-profit organization. a social system, for profit , or governmental organization. 7. The fact that executive managers do more planning and controlling of outcomes, mid-level managers have more general function responsibility, and front-line managers do less planning and more leading of front-line workers, is an example of how the five management functions are __________________________________________________. (Points : 1) determined by the executive managers not equal across all levels of management not always in sync with the organization’s goals not part of the responsibilities of front-line managers 8. Which of the following is NOT a characteristic of organization? (Points : 1) All the members of an organization have the same responsibilities. All organizations have a hierarchy of authority. The activities of an organization are coordinated among its members. All the members of an organization share a common purpose or goal. 9. Modern management theories point out that ________________________________. (Points : 1) scientific management is effective for dealing with contingencies organizations change and managers need to adapt general systems theories are flawed organizations can never really be managed 10. The role of a manager consists of effectively executing the primary management functions to achieve the goals of an organization by: (Points : 1) emulating the model of General Motors as a social institution involved in social activities. using Drucker’s suggestions for the selection of front-line managers, middle level executives, and the creation of different divisions and units. supervising employees and maximizing all the other resources of an organization. practicing Drucker’s theory that calls for the president or the chief executive of an organization to give orders that the rest should follow.
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