How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Brittany Your Own Question

Brittany
Brittany, Professional
Category: Homework
Satisfied Customers: 2012
Experience:  AA/Accounting BS/Business
18128777
Type Your Homework Question Here...
Brittany is online now
A new question is answered every 9 seconds

HCA 230 Due Saturday 9-3 Individual Communication for Marginalized

Resolved Question:

HCA 230 Due Saturday 9-3

Individual
Communication for Marginalized Populations Resource: Appendix E

Open the Marginalized Population Simulation at http://corptrain.phoenix.edu/axia/hca230/images/scenario_01.html and complete the activities as instructed on the Web site. Capture a screen shot of your Conclusion screen before exiting the simulation, and paste it to a Microsoft® Word document.

Write a 350- to 700-word response to the following questions below the screen shot:

• As the medical assistant, you worked with three different marginalized populations. Briefly describe each population and provide one communication tip for each.

• What would you say is the overall lesson from the simulation activity?

• How do you improve communication between caregivers and patients with low health literacy? Patients with disabilities? Children?

Post as a Microsoft® Word attachment.
Axia College Material
Appendix E
Marginalized Patient Populations
Caregiving for patients and their families is more than just executing the specifics of a position. You may be a nurse, a medical or x-ray technician, or a physician’s assistant, and studied and worked as an intern to perfect the skills in your field. Caregiving, however, also includes the development of a relationship with the patient, one that can be of short or long duration, but that requires compliance by the patient to follow a procedure or therapeutic regimen. This relies a lot on the patient’s perspective of the caregiver and whether or not the patient has confidence in the caregiver’s abilities.
Building Patient Relationships
An old general adage, not attributed to any specific author, states, ”What you are speaks so loudly, I cannot hear what you are saying.” Is it true, then, that one first assesses the patient just by a look and then a few words? If that is so, then the caregiver is missing the opportunity to learn the individual characteristics of a patient that can assist in maintaining a full therapeutic perspective to bring the patient back to good health.

To develop a bond with the patient, the caregiver must put forth a pleasant but authoritative face while assessing the scope of the patient’s health, demeanor, and social skills. This can be a daunting and unexpected experience because studying patient models in school is very different when stepping out into the real world and dealing with real patients.

There are several considerations. The first is to remember the scope of job responsibilities and to remain within the parameters of what you are supposed to do. If you are not the doctor, at no time should you make statements or innuendos related to diagnosis or treatment. This includes refraining from statements that question a doctor’s treatment or diagnosis, particularly to the patient, who may then become confused and question the integrity of their treatment. You are carrying out a specific role, and from the results of that action, the doctor will make a therapeutic judgment.

The second consideration is that not all patients will respond to what you have to say if their ethnic origin, age, or language skills impede comprehension. They require you to provide appropriate intervention and to help them understand. Leaving patients confused can cause unnecessary anxiety or stress. Consider family members as a good source of information if there is a language barrier.

Finally, there are patients who look undesirable and unpleasant. They may be feeble, indigent and living on the street, suffering from a condition such as AIDS or a mental disorder that makes them nearly unintelligible. Nevertheless, it is important to remember that looks can be deceiving; all patients deserve courtesy and respect.

Here are some of the objectives that govern these special considerations:

• Learn the characteristics that are exhibited by frightened, angry, or aggressive patients and how these conditions manifest themselves.
• Identify patients who have a psychosocial component to their problem, such as stress, anxiety, or depression.
• Visualize manifestations of these problems in children, the elderly, and patient family members.
• Address the appropriate therapeutic response through recognition and acceptance of the problem.
Fear
Fear is a gut-level response that can be triggered by past actions, memories, and experiences, or worry of the unknown. Fear may end when the current event is over, or it can exacerbate into a panic response in which the patient can actually faint or act out. You might be able to see this fear or panic from rapid body or eye movements, perspiration, or respiration. Some patients may want to hide their fear, making themselves sick from buried feelings. Some do not realize that their body is acting out.

Fear can be dealt with by understanding what the patient is going through and providing enough information so that the patient feels more in control. Act on his or her behalf and remain a calm, comforting influence.
Anger and Aggres
Submitted: 3 years ago.
Category: Homework
Expert:  Brittany replied 3 years ago.

Brittany :

Hello Laurajoe, I will begin working on this for you and have it ready shortly.

Customer:

ok

Brittany :

Hi Laurajoe, Here is your answer: Please click here Thank you, Brittany

Brittany, Professional
Category: Homework
Satisfied Customers: 2012
Experience: AA/Accounting BS/Business
Brittany and 2 other Homework Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Manal Elkhoshkhany

    Tutor

    Satisfied Customers:

    4522
    More than 5000 online tutoring sessions.
< Last | Next >
  • http://ww2.justanswer.com/uploads/BU/BusinessTutor/2012-2-2_115741_Kouki2.64x64.jpg Manal Elkhoshkhany's Avatar

    Manal Elkhoshkhany

    Tutor

    Satisfied Customers:

    4522
    More than 5000 online tutoring sessions.
  • http://ww2.justanswer.com/uploads/ComputersGuru/2010-02-13_051118_Photo41.JPG LogicPro's Avatar

    LogicPro

    Engineer

    Satisfied Customers:

    3458
    Expert in Java C++ C C# VB Javascript Design SQL HTML
  • http://ww2.justanswer.com/uploads/LI/lindaus/2012-6-10_04811_IMG20120609164157.64x64.jpg Linda_us's Avatar

    Linda_us

    Finance, Accounts & Homework Tutor

    Satisfied Customers:

    3124
    Post Graduate Diploma in Management (MBA)
  • http://ww2.justanswer.com/uploads/chooser77/2009-08-18_162025_Chris.jpg Chris M.'s Avatar

    Chris M.

    M.S.W. Social Work

    Satisfied Customers:

    2385
    Master's Degree, strong math and writing skills, experience in one-on-one tutoring (college English)
  • http://ww2.justanswer.com/uploads/JawaadAhmed/2009-6-27_12137_SIs_SHadi.jpg F. Naz's Avatar

    F. Naz

    Chartered Accountant

    Satisfied Customers:

    1988
    Experience with chartered accountancy
  • http://ww2.justanswer.com/uploads/JK/jkcpa/2011-1-16_182614_jkcpa.64x64.jpg Bizhelp's Avatar

    Bizhelp

    CPA

    Satisfied Customers:

    1876
    Bachelors Degree and CPA with Accounting work experience
  • http://ww2.justanswer.com/uploads/avremote/photoa.jpg Seanna's Avatar

    Seanna

    Tutor

    Satisfied Customers:

    1781
    3,000+ satisfied customers, all topics, A+ work
 
 
 
Chat Now With A Tutor
Brittany
Brittany
909 Satisfied Customers
AA/Accounting BS/Business