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Chris M.
Chris M., M.S.W. Social Work
Category: Homework
Satisfied Customers: 2479
Experience:  Master's Degree, strong math and writing skills, experience in one-on-one tutoring (college English)
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Resolved Question:

Ten years ago, you started working as a clerk for DMD
Medical Supplies. Six months ago, Liz Jakowski, the human
resources director, promoted you to office manager. You
manage two employees: Jack Snyder and Ruth Disselkoen.
Your office provides secretarial support for the four members
of the executive team. Two years ago, Liz had assigned Jack
to support Ralph Alane and Jessica Hilo. Ruth was assigned
to Samuel Daley and Frank Daley. The work flow was
equally balanced.
You've noticed that in the last three months Ruth has cut her
breaks short to complete her work, complains of being tired,
and at least twice a month requires overtime hours costing
the company an additional $200 a month. In the last three
weeks, Frank Daley has complained to you a few times about
the poor quality of Ruth's work.
On the other hand, over the last three months, Jack frequently
seems to have little to do. He has begun coming in late a
couple times a week and taking more than the allotted break
times. What work he does have, however, is always professionally
completed.Clearly, you must investigate to determine what is causing
this change and how to improve the situation. Since nothing
has changed in the personal lives of either Jack or Ruth, you
conclude you must focus on the in-office work situation. You
learn the following facts:
•     Samuel and Frank Daley share a part-time administrative

assistant who works only 15 hours a week.
•     Ralph Alane and Jessica Hilo share a full-time administrative
assistant.
•     Jessica Hilo has been on medical leave for the last four
months, and Liz Jakowski isn't sure whether Jessica will
be able to return to work.
•     Jessica's duties have been temporarily reassigned to
Ralph and Frank.
Although you don't have the authority to change the work
assignments of the two administrative assistants or the
executive team, you clearly need to change your office
assignments so that both Jack and Ruth work regularly
without requiring overtime.

here is the precess:
1. The background explains the primary cause of the workflow
problem and the negative effects resulting from it.
Your task is to make up a realistic plan which solves
the uneven productivity between Jack and Ruth. Use
prewriting tools like brainstorming, cluster or webbing
diagrams, and freewriting to outline the cause-effect
situation and to develop a specific solution that best
solves the problem. Also ask yourself the following
questions to expand your prewriting.
•     How long has this situation been going on?
•     Why did the problems begin when they did?
•     Am I able to solve the problem at its root cause or
am I only able to manage the impact of the problem?
•     Is this a temporary or permanent problem?
•     How has the company been affected?Examination 79
•     How have the employees been affected?
•     What's in my power to change? What must stay the same?
•     What are two or three ways to improve the efficiency of
my office?
•     How much work, time, and money would be required to
implement each solution?
•     Does each solution stop all the negative effects?
•     Are there any benefits to the change beyond stopping
what is occurring?
•     How exactly would each change affect Jack, Ruth, and
the executive team?
•     What would I have to do to make sure each change goes
through as planned and to monitor the situation once
the solution is in place?
2. From your prewriting, develop the single best solution to the
situation described in the background. Obviously, you won't
be able to use everything you've prewritten, so your first step
is to choose what's most important for the purpose and
audience. As you outline a solution, you may need to make
up more specific details that define the steps of the plan and
describe particular benefits of the plan.
3. Next, sort your details and information about the problem and
the plan into one of the two sections given below. Don't
worry about complete sentences for this sorting stage; merely
list the information under the appropriate section. Use
information from both the background and your prewriting.
Section 1
•     Facts and figures that define the problem (the cause)
•     Details that show the impact of the problem (effects) on
Jack, Ruth, and the company
Section 2
•     The steps needed to change the situation
•     Reason to implement each step, including the benefits
to your employees, your supervisor, and the company
•     Information about your role in the change
Submitted: 3 years ago.
Category: Homework
Expert:  Chris M. replied 3 years ago.

Hello,

 

What particular position and field of study do you have in mind? When is your due date for this assignment?

Customer: replied 3 years ago.
I don't have a due date really. I can submit the paragraph when it is completed. The field of study is Medical Billing and Coding.
Expert:  Chris M. replied 3 years ago.

OK, I'll work on this for you and post the paragraph within the next 24hrs.

 

Thanks

Customer: replied 3 years ago.

That sounds great. Thanks for you help. I have attached something I have already started writing. I hope it helps as well.

 

 

The reason I have chosen Medical Billing and Coding is I have had several times been sent a bill that should have been paid by the insurance company and could not understand why the insurance company didn't pay for the procedure. Plus I know there will always be a demand for someone to do the billing for a medical office. I have always enjoyed working with others and helping people that need help. I like putting a smile on some ones face when they are not feeling well or when they are hurting. When I started working with Health Information Designs as a pharmacy tech I knew then that the medical field was what I wanted to do and I knew I could help people in other ways other than through pharmacy care. It has been a great experience with working with patients and I just enjoy being with others and making them smile.

 

 

The paragraph only has to be 8-12 sentences...

Thank you again for your help.

Shannon

Expert:  Chris M. replied 3 years ago.
You're most welcome!
Customer: replied 3 years ago.
<p> </p><p>Ten years ago, you started working as a clerk for DMD<br />Medical Supplies. Six months ago, Liz Jakowski, the human<br />resources director, promoted you to office manager. You<br />manage two employees: Jack Snyder and Ruth Disselkoen.<br />Your office provides secretarial support for the four members<br />of the executive team. Two years ago, Liz had assigned Jack<br />to support Ralph Alane and Jessica Hilo. Ruth was assigned<br />to Samuel Daley and Frank Daley. The work flow was<br />equally balanced.<br />You've noticed that in the last three months Ruth has cut her<br />breaks short to complete her work, complains of being tired,<br />and at least twice a month requires overtime hours costing<br />the company an additional $200 a month. In the last three<br />weeks, Frank Daley has complained to you a few times about<br />the poor quality of Ruth's work.<br />On the other hand, over the last three months, Jack frequently<br />seems to have little to do. He has begun coming in late a<br />couple times a week and taking more than the allotted break<br />times. What work he does have, however, is always professionally<br />completed.Clearly, you must investigate to determine what is causing<br />this change and how to improve the situation. Since nothing<br />has changed in the personal lives of either Jack or Ruth, you<br />conclude you must focus on the in-office work situation. You<br />learn the following facts:</p><ul><li>Samuel and Frank Daley share a part-time administrative<br /><br />assistant who works only 15 hours a week.</li><li>Ralph Alane and Jessica Hilo share a full-time administrative</li></ul><p>assistant.</p><ul><li>Jessica Hilo has been on medical leave for the last four</li></ul><p>months, and Liz Jakowski isn't sure whether Jessica will<br />be able to return to work.</p><ul><li>Jessica's duties have been temporarily reassigned to</li></ul><p>Ralph and Frank.<br />Although you don't have the authority to change the work<br />assignments of the two administrative assistants or the<br />executive team, you clearly need to change your office<br />assignments so that both Jack and Ruth work regularly<br />without requiring overtime.<br /><br />here is the precess:<br />1. The background explains the primary cause of the workflow<br />problem and the negative effects resulting from it.<br />Your task is to make up a realistic plan which solves<br />the uneven productivity between Jack and Ruth. Use<br />prewriting tools like brainstorming, cluster or webbing<br />diagrams, and freewriting to outline the cause-effect<br />situation and to develop a specific solution that best<br />solves the problem. Also ask yourself the following<br />questions to expand your prewriting.</p><ul><li>How long has this situation been going on? </li><li>Why did the problems begin when they did? </li><li>Am I able to solve the problem at its root cause or</li></ul><p>am I only able to manage the impact of the problem?</p><ul><li>Is this a temporary or permanent problem? </li><li>How has the company been affected?Examination 79 </li><li>How have the employees been affected? </li><li>What's in my power to change? What must stay the same? </li><li>What are two or three ways to improve the efficiency of</li></ul><p>my office?</p><ul><li>How much work, time, and money would be required to</li></ul><p>implement each solution?</p><ul><li>Does each solution stop all the negative effects? </li><li>Are there any benefits to the change beyond stopping</li></ul><p>what is occurring?</p><ul><li>How exactly would each change affect Jack, Ruth, and</li></ul><p>the executive team?</p><ul><li>What would I have to do to make sure each change goes</li></ul><p>through as planned and to monitor the situation once<br />the solution is in place?<br />2. From your prewriting, develop the single best solution to the<br />situation described in the background. Obviously, you won't<br />be able to use everything you've prewritten, so your first step<br />is to choose what's most important for the purpose and<br />audience. As you outline a solution, you may need to make<br />up more specific details that define the steps of the plan and<br />describe particular benefits of the plan.<br />3. Next, sort your details and information about the problem and<br />the plan into one of the two sections given below. Don't<br />worry about complete sentences for this sorting stage; merely<br />list the information under the appropriate section. Use<br />information from both the background and your prewriting.<br />Section 1</p><ul><li>Facts and figures that define the problem (the cause) </li><li>Details that show the impact of the problem (effects) on</li></ul><p>Jack, Ruth, and the company<br />Section 2</p><ul><li>The steps needed to change the situation </li><li>Reason to implement each step, including the benefits</li></ul><p>to your employees, your supervisor, and the company</p><ul><li>Information about your role in the change</li></ul><p>Can you help me with this one as well???</p>
Expert:  Chris M. replied 3 years ago.
THIS ANSWER IS LOCKED!

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Chris M., M.S.W. Social Work
Category: Homework
Satisfied Customers: 2479
Experience: Master's Degree, strong math and writing skills, experience in one-on-one tutoring (college English)
Chris M. and 8 other Homework Specialists are ready to help you
Customer: replied 3 years ago.

Can you also help me with the essay I put in the place of the other question? Here is the heading I put in place. Or will I need to put it in another question??

Expert:  Chris M. replied 3 years ago.

Hello Shannon,

 

If you don't mind, make a new post of the other question. You can put "For Chris M." at the beginning of the post. I should have an answer for you by Friday PM if not sooner.

 

Thanks!

Customer: replied 3 years ago.
<p>Okay thanks... Can this one be fixed to the original question? </p><p>Also I can't put any more funds on my balance until next week so if you want to hold onto the essay that will be fine as well. </p>
Expert:  Chris M. replied 3 years ago.

Contact customer service (info@justanswer.com) and let them know what you changed after I agreed to assist you and ask that it be changed to the original value you assigned it.

Thanks!

 



Edited by Chris M. on 11/4/2010 at 8:16 PM EST
Customer: replied 3 years ago.
Thanks Chris for being so nice to me and understanding I made a mistake and helping me fix it. I have sent the email to XXXXX@XXXXXX.XXX and I am awaiting an reply from them. Again thanks for all you have done.
Expert:  Chris M. replied 3 years ago.

You're very welcome. If you want to wait until next week on the other question that's fine.

 

-Chris M.

Customer: replied 3 years ago.

Yes we can. I will post it as soon as I put more on my account.

Expert:  Chris M. replied 3 years ago.
OK. No need to reply just closing this post.
Customer: replied 3 years ago.

Chris,

I just wanted to let you know that I sent the email to the address you gave me and they told me that they couldn't change anything. I tried sending you something else to review. I noticed you didn't except it. I want to say I'm sorry if I messed up on this last question. Thanks again for all your help with the paragraph.

Shannon

Expert:  Chris M. replied 3 years ago.

Hello Shannon,

 

See my reply to your other post.

Customer: replied 3 years ago.

Chris,

 

I apologize but I don't see a reply. Can you resend it?

Expert:  Chris M. replied 3 years ago.

Hello Shannon,

 

I will post an answer to your assignment in the other post you have open. No need to reply here. Just closing this out.

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