Question 1 (2 points) What type of stakeholder would a nature conversation group be for a paper manufacturing company? a. Supplier b. Competitor c. Employee d. Special interest group e. None of these Save answer Question 2 (2 points) The behavioral sciences approach is based on which of the following disciplines? a. Anthropology b. Economics c. Sociology d. Psychology e. all of the above Save answer Question 3 (2 points) Frank Galbreth felt that efficiency equated with__________. a. one best way to do work b. leadership flows from the top down c. procedures and policies d. scientific management e. bureaucracy Save answer Question 4 (2 points) Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was a. money b. days offs c. human relations d. lighting e. free food Save answer Question 5 (2 points) Stateless stage is also referred to as the ______stage a. multinational b. global c. multidomestic d. international e. domestic Save answer Question 6 (2 points) Which of these forces refer to those aspects of a culture that guide and influence relationships among people? a. Social b. Political c. Economic d. Technical e. Legal Save answer Question 7 (2 points) The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as a. unity of command b. division of work c. unity of direction d. scalar chain e. quality management Save answer Question 8 (2 points) All of the following are types of corporate cultures except a. adaptability culture b. clan culture c. consistency culture d. involvement culture e. achievement culture Save answer Question 9 (2 points) Primary stakeholders of an organization include a. Employees b. Customers c. Investors and shareholders d. Suppliers e. all of these Save answer Question 10 (2 points) The involvement culture has a(n) _____focus on the involvement and participation of employees to rapidly meet changing needs from the environment. a. external b. internal c. structural d. competitive e. technological Save answer Question 11 (2 points) In a study by Kotter and Haskett evidence is provided to support the claim that____is important for performance. a. managing cultural values b. leading partnerships within an industry c. surveying the external environment d. managing clients relationships as boundary spanners e. empowering employees Save answer Question 12 (2 points) The thinking underlying the domain of___________is the justice approach a. social responsibility b. free choice c. law d. discretionary responsibility e. ethics Save answer Question 13 (2 points) Exchange rates are included in which of the following international environments? a. The legal-political sector b. The economic environment c. The sociocultural environment d. The barter system environment e. The government sector Save answer Question 14 (2 points) _________managers are responsible for departments that perform a single functional task and have employees with similar training and skills a. Top b. Middle c. First-line d. Bottom e. Functional Save answer Question 15 (2 points) ___________companies place an emphasis on their home countries a. Polycentric b. Geocentric c. Ethnocentric d. Global e. Regiocentric Save answer Question 16 (2 points) The use of specialization to produce more and better work with the same level of effort is consistent with the administrative management principle of a. unity of command b. unity of direction c. scalar chain d. division of work e. none of the above Save answer Question 17 (2 points) The management of business operations conducted in more than one country is called a. global management b. international management c. outsourcing management d. planning management e. domestic management Save answer Question 18 (2 points) The great majority of managers operate at the a. Preconventional level b. Principled level c. Conventional level d. Postconventional level e. Autocratic level Save answer Question 19 (2 points) __________is considered the "first lady of management?" a. Mary Parket Follett b. Lillian Gilbreth c. Carly Fioroni d. Maxine Weber e. Anne Adams Save answer Question 20 (2 points) Who is considered as the "father on scientific management?" a. Frank B. Galbreth b. Elton Mayo c. Henry Gantt d. Douglas McGregor e. Fredrick W. Taylor Save answer Question 21 (2 points) Rather than managing the flow of information up and down the hierarchy, today's middle manager is responsible for creating a a. Vertical chain b. Horizontal network c. Diagonal system of communication d. Spiral network e. Chaos-based evaluation design system Save answer Question 22 (2 points) Interest rates, inflation, and trade barriers are all examples of _________forces a. technological b. political c. social d. economic e. none of the above Save answer Question 23 (2 points) A cultural attitude marked by the tendency to regard one's own culture as superior to others is called a. Ethnocentrism b. Polycentrism c. Geocentrism d. Tecnocentrism e. None of these Save answer Question 24 (2 points) A form of exporting to less-developed countries is called a. licensing b. franchising c. greenfield venture d. joint venture e. countertrade Save answer Question 25 (2 points) The process of globalization typically passes through all the following stages EXCEPT a. domestic stage b. global stage c. international stage d. interdomestic stage e. multinational stage Save answer Question 26 (2 points) Positions organized in a hierarchy is an important characteristics of a. scientific management b. bureaucratic organizations c. administrative management theory d. human resources management e. all of these Save answer Question 27 (2 points) When doing business internationally, ______________aspects of management does not change? a. planning b. organizing c. controlling d. leading e. all of these Save answer Question 28 (2 points) For values to guide the organization, managers must___________. a. make sure employees actions fit in the culture b. model the behavior c. select employees that fit d. understand how to do business e. ask employees to stretch boundaries Save answer Question 29 (2 points) Cindy Carroll is the director of human resources at Pet Grooming Inc. She can best be described as a: a. top level management b. project manager c. general manager d. first line manager e. functional manager Save answer Question 30 (2 points) Countries that use several languages a. are ethnocentric b. are geocentric c. are likely to have high uncertainty avoidance d. have linguistic pluralism e. are polycentric Save answer Question 31 (2 points) The relationship between social responsibility and financial performance has been shown to be _____. a. non-existent b. positive c. negative d. not important e. a reflection of top leadership Save answer Question 32 (2 points) A loosely knot social framework in which individuals are expected to take care of themselves is called a. culture b. individualism c. ethnocentrism d. masculinity e. power distance Save answer Question 33 (2 points) Which leadership style match with the postconventional level of personal moral development? a. Team oriented b. Autocratic c. Guiding/encouraging d. Coercive e. Servant leadership Save answer Question 34 (2 points) A high performance culture is based on all of the following except a. solid organizational mission b. shared adaptive values c. individual employee ownership of bottom-line results d. individual employee ownership of organization's culture backbone e. singular focus on business results Save answer Question 35 (2 points) Franchising is a form of a. direct investing b. licensing c. exporting d. countertrade e. barter trade Save answer Question 36 (2 points) Political risk is designed as an organization risk of_________due to political based events or actions by host governments a. loss of assets b. managerial control c. earning power d. all of the these e. managerial control and earning power only Save answer Question 37 (2 points) Tara Kelaso is the head of the finance department at Muumuu Manufacturing, Inc. Her level in the management hierarchy is that of a(n). a. first line manager b. middle manager c. top manager d. chief executive officer e. operative Save answer Question 38 (2 points) Organizations, according to Weber's ideas on bureaucracy, should be based on which of these? a. Personal Loyalty b. Personal references c. Rational authority d. Family ties e. Charismatic authority Save answer Question 39 (2 points) Which of these is a major criticism of scientific management? a. It ignored the social context of work b. It ignored the impact of compensation on performance c. It overemphasized individual differences d. It overemphasized the intelligence of workers e. It overemphasized the social context of work Save answer Question 40 (2 points) All of the following are examples of special interest groups EXCEPT a. professional associations b. trade associations c. political action committees d. courts e. consumerists Save answer Question 41 (2 points) Which one of the following employees behaviors matches with the preconventional level of personal moral development? a. Work group collaboration b. Task accomplishment c. Empowered employees d. Full participation e. Transforming Save answer Question 42 (2 points) The assembly line is most consistent with which of the following general principles of management. a. Unity of command b. Division of work c. Unity of direction d. Scalar chain e. Quality management Save answer Question 43 (2 points) Individualism is most closely related to a. social responsibility b. free choice c. economic responsibility d. codified law e. togetherness Save answer Question 44 (2 points) A country that places emphasis on fairness and values kindness would be described by the Global Project as high in ___________ a. Assertiveness b. Uncertainty avoidance c. Gender differentiation d. Humane orientation e. Societal collectivism Save answer Question 45 (2 points) Which one of those is normally used to classify counties as developed or developing? a. Exchange rates b. Interest rates c. Gross national product d. Per capita income e. Inflation rates Save answer Question 46 (2 points) Only about_________percent of American adults reach the level-three of moral development a. two b. four c. eleven d. fifteen e. twenty Save answer Question 47 (2 points) Which one of these perspectives emphasize a rational, scientific approach to the study of management and sought to make organizations efficient operating machines? a. The human relations movement b. The behavioral sciences approach c. The scientific management movement d. The quantitative management approach e. The TQM approach Save answer Question 48 (2 points) The stimulus for technological innovation is often found in which of these? a. Social forces b. Political forces c. Economic forces d. Competitive force e. All of these Save answer Question 49 (2 points) A country's physical facilities that support economic activities make up its___________ a. resource markets b. infrastructure c. physical markets d. product markets e. plants and markets Save answer Question 50 (2 points) XXXXX XXXXX Follett thought of leadership as_________, rather than techniques. a. systems b. top managers c. people d. efficiencies e. floor managers
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