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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1152
Experience:  Have been in the business 25+ yrs., down to component level.
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My headphones just stopped working. They are bose sound

Customer Question

My headphones just stopped working.
JA: What's the make/model number of your stereo? How old is it?
Customer: They are bose sound sport headphones and I received them Saturday.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Was riding my bike with them and they just stopped. Tried turning them on but was unsuccessful
JA: Anything else you want the theater expert to know before I connect you?
Customer: no.
Submitted: 8 days ago.
Category: Home Theater-Stereo
Expert:  Joe replied 8 days ago.

Hello,

Thank you for allowing me to assist you, my name is Joe and I will be happy to assist you with your concern today.

Can you please confirm these are the ones you have: https://www.bose.com/en_us/products/headphones/earphones/soundsport-in-ear-headphones-apple-devices.html#ProductTabs_tab3

Thanks,

Joe

Expert:  Joe replied 8 days ago.

And if they are have you checked on your phone that when they are connected does the phone indicate headphones?