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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1171
Experience:  Have been in the business 25+ yrs., down to component level.
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I have the Wave Music System iv-2 months old. Problem: The

Customer Question

Hi-I have the Wave Music System iv-2 months old. Problem: The cd will only eject if the unit is unplugged-then plugged in again. It will not eject by pressing remote control.
JA: What's the make/model number of your stereo? How old is it?
Customer: Hold on-getting it
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: model 417788-WVS Before this happened, the disc skipped a few times
JA: Anything else you want the theater expert to know before I connect you?
Customer: I tried unplugging for about an hour-then pressed eject-nothing.
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Jack replied 2 months ago.

Hello, My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you are there ?